Terms & Conditions
WYNDHAM REWARDS®
Terms and Conditions
(Effective August 29, 2017)
These Terms and Conditions govern all aspects of participation in Wyndham Rewards® (the "Wyndham Rewards Program" or the "Program") worldwide, effective as of the date set forth above, and supersede all prior versions of the Terms and Conditions as of such date.
These Terms and Conditions constitute a binding legal agreement in electronic form between you ("you," "your" "yourself" and/or "Member") and Wyndham Rewards, Inc. ("Sponsor") ("Sponsor," "we," "us" and/or "our") and its successors.
I. General Information
- Wyndham Rewards® (the "Wyndham Rewards Program" or "Program") is offered by Wyndham Rewards, Inc., a subsidiary of Wyndham Hotel Group, LLC, its successors and assigns. Wyndham Rewards, Inc. is sometimes individually referred to as "Sponsor." These Terms and Conditions are subject to interpretation by Sponsor in its sole discretion and are governed by New Jersey law without regard to the principles of conflicts of laws.
- Sponsor may modify, alter, delete or add new terms and conditions for its Program at any time without notice. For Wyndham Rewards, Inc. this includes modifying, altering, adding or deleting point values, redemption levels, conversion ratios, conditions for membership in the Member Levels program, Earning Participants or Rewards Participants (as defined below) to the Wyndham Rewards Program at any time without notice. In addition, Wyndham Rewards may convert the Wyndham Rewards Program and Members' points into different awards programs having different point values at any time without notice. This means, in the case of Wyndham Rewards, that the number of points needed to reach a reward level may be increased, the time for earning them reduced, or the rewards changed, so you may not be able to obtain, earn or claim certain rewards no matter how long you participate in Wyndham Rewards. To view or obtain the most up to date Terms and Conditions for the Program visit wyndhamrewards.com or contact Wyndham Rewards Member Services at 1.866.996.7937 for residents of the United States and Canada, 00-800-367-8747 for residents of Mexico, 86-400-820-8831 for residents of Asia and 00-800-367-87477 for residents of Europe and the Middle East.
- Sponsor may terminate the Program at any time upon six months' notice, without further obligation to the Member. Regardless of the amount of time you participate in the Program, your right to accumulate additional Wyndham Rewards points or other Program currency and claim rewards under the Program may be terminated and all accrued Wyndham Rewards points in your account cancelled six months after termination of the Program is announced.
- Only individuals that are 18 years of age or older may enroll in the Program; such individuals will hereafter be referred to as "Members" of the Program, or "Wyndham Rewards Members". Corporations, groups and other entities are not eligible. Members may not maintain more than one account or share accounts.
- Under the Program, Members can earn Wyndham Rewards points or similar currency in participating partner travel programs (e.g. airline miles, affiliated hotel rewards points, and other partner travel program currency) (such participating partner travel program currency, collectively, "Travel Partner Currency"). Please see the Wyndham Rewards Travel Partner Currency page for more information. Wyndham Rewards points can be earned through "Qualified Stays" at "Participating Hotels", “Participating WVO Properties” and “Participating Caesars Entertainment Properties”, each as defined below (collectively, “Participating Properties”). (Participating Properties may sometimes be referred to as “Wyndham Rewards Properties” in advertising.) United States and Canadian residents can also earn Wyndham Rewards points through car rentals, travel activities, and purchases from participating merchants or service providers as described in greater detail in Section II (collectively referred to as "Earning Participants"). Wyndham Rewards points or Travel Partner Currency can be earned through Qualified Stays at Participating Hotels, with the exception of Dazzler, Esplendor and Trademark hotels where only Wyndham Rewards points can be earned through Qualified Stays. Only Wyndham Rewards points can be earned through Qualified Stays at Participating WVO Properties and Participating Caesars Entertainment Properties.
- "Participating Hotels" are defined as hotels or other lodging facilities worldwide (excluding Wyndham Concorde Isla Margarita, The Alexander, The H Hotel, and the following Dolce Hotels and Resorts corporate training facilities: American Airlines Training & Conference Center, Bank of Montreal Institute for Learning, Dolce Norwalk, IBM Learning Center, Q Center, GE Leadership and Development Center, and the Ivey Tangerine Leadership Centre) operating under a franchise, license or management agreement with a participating "Hotel Chain" at the time in question. The participating Hotel Chains are currently Baymont Inn & Suites®, Days Inn®, Dazzler® Hotels, Dolce Hotels and Resorts®, Esplendor® Boutique Hotels, Howard Johnson®, Knights Inn®, Microtel Inn & Suites by Wyndham®, Ramada®, Super 8®, Travelodge®, Hawthorn Suites by Wyndham®, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Grand®, Wyndham Hotels and Resorts®, Wyndham Garden®, and TrademarkTM branded hotels worldwide but are subject to change at any time without notice. Visit the Wyndham Rewards website or call Wyndham Rewards Member Services at the applicable number provided in Section I(2) of these Terms and Conditions for an up-to-date list. Notwithstanding anything to the contrary contained in these Terms and Conditions, for the avoidance of doubt, Travelodge properties outside of the Unites States, Canada and Mexico are not owned or operated by, or otherwise affiliated with, Wyndham Rewards, Inc. or Wyndham Hotel Group, LLC and do not participate in the Program; as used in these Terms and Conditions, the term "Travelodge" is intended to refer only to Travelodge branded properties located in the United States, Canada and Mexico. Participating Hotels may sometimes be referred to as "Wyndham Rewards Hotels" in advertising.
- “Participating WVO Properties” means: The Legacy Golf Resort (Phoenix, AZ), Desert Rose Resort (Las Vegas, NV), Orange Tree Golf Resort (Scottsdale, AZ), Kona Coast Resort (Kailua Kona, HI), Inn at the Opera (San Francisco, CA), Wyndham Oceanside Pier Resort (Oceanside, CA), Avenue Plaza Resort (New Orleans, LA), Wyndham Ocean Walk (Daytona, FL), Wyndham Grand Desert (Las Vegas, NV), Wyndham Bonnet Creek Resort (Orlando, FL), Wyndham Midtown 45 (New York, NY), Wyndham Bali Hai Villas (Princeville-Kauai, HI), Wyndham Cypress Palms (Kissimmee, FL), Wyndham Canterbury at San Francisco (San Francisco, CA), Wyndham Skyline Tower (Atlantic City, NJ), Wyndham Ocean Boulevard (North Myrtle Beach, SC), Wyndham VR at National Harbor (National Harbor, MD), Wyndham Smoky Mountains (Pigeon Forge, TN), Wyndham Branson at the Meadows (Branson, MO), Wyndham Nashville (Nashville, TN), Wyndham Desert Blue (Las Vegas, NV), Wyndham Great Smokies Lodge (Sevierville, TN), Margaritaville Vacation Club – Wyndham Rio Mar (Rio Grande, PR), Vino Bello Resort (Napa, CA), Wyndham Palm-Aire (North Pompano Beach, FL), Wyndham Shawnee Village (Shawnee-on-Delaware, PA), Wyndham Kona Hawaiian Resort (Kailua-Kona, HI), Star Island VR (Kissimmee, FL), Wyndham Royal Garden at Waikiki (Honolulu-Oahu, HI), Wyndham Ocean Ridge (Johns Island, SC), Wyndham Resort at Fairfield Glade (Crossville, TN), Wyndham VR Panama City Beach (Panama City Beach, FL), Wyndham at Waikiki Beach Walk (Honolulu-Oahu, HI), The Donatello (San Francisco, CA), Wyndham Vacation Resorts Smugglers’ Notch Vermont (Smugglers’ Notch, VT), Wyndham Kingsgate (Williamsburg, VA), Paniolo Greens Resort (Waikoloa, HI), Wyndham SeaWatch Plantation (Myrtle Beach, SC), Kauai Coast Resort at the Beachboy (Kapaa, HI), Wyndham Vacation Resort Towers on the Grove at North Myrtle Beach (North Myrtle Beach, SC), Wyndham Mauna Loa Village (Kailua-Kona, HI), Waikiki Marina Resort at the Ilikai (Honolulu-Oahu, HI), Wyndham Harbor Lights (San Diego, CA), Wyndham Branson at the Falls (Branson, MO), Wyndham Royal Sea Cliff Resort (Kailua-Kona, HI), Wyndham Old Town Alexandria (Alexandria, VA), Wyndham Margaritaville St. Thomas (St. Thomas, USVI), Wyndham La Cascada (San Antonio, TX), Wyndham Ka 'Eo Kai (Princeville, HI), Suites at Fisherman's Wharf (San Francisco, CA), Wyndham Governor's Green (Williamsburg, VA), Wyndham Patriots' Place (Williamsburg, VA), Wyndham Majestic Sun (Destin, FL), Wyndham Westwinds (North Myrtle Beach, SC), Starr Pass Golf Suites (Tucson, AZ), Bluebeard's Beach Club (St. Thomas, USVI), Wyndham Mountain Vista (Branson, MO), Wyndham Dye Villas at Myrtle Beach (North Myrtle Beach, SC), Holua Resort at Mauna Loa Village (Kailua-Kona, HI), Wyndham Park City (Park City, UT), Wyndham Sedona (Sedona, AZ), Wyndham Pagosa (Pagosa Springs, CO), Wyndham Resort at Avon (Avon, CO), Wyndham Resort at Fairfield Bay (Fairfield Bay, AR), Wyndham Bay Voyage Inn (Jamestown, RI), Wyndham Bentley Brook (Hancock, MA), Wyndham Vacation Resorts at Glacier Canyon (Baraboo, WI), Wyndham Inn on the Harbor (Newport, RI), Wyndham Steamboat Springs (Steamboat Springs, CO), Inn at the Park (San Diego, CA), Wyndham Long Wharf (Newport, RI), Crotched Mountain Resort (Francestown, NH) and Wyndham Shearwater (Princeville, HI), Wyndham Newport Onshore (Newport, RI), Wyndham Newport Overlook (Jamestown, RI), Wyndham Durango (Durango, CO), Wyndham Inn on Long Wharf (Newport, RI), The Plaza Resort & Spa (Palm Springs, CA), Vista Mirage Resort (Palm Springs, CA), Heidelberg Inn (June Lake, CA), Havasu Dunes Resort (Lake Havasu, AZ), San Luis Bay Inn (Avila Beach, CA), Wyndham Clearwater Beach Resort (Clearwater Beach, FL), Carriage Ridge & Hills Resort (Oro-Medonte, ON, Canada), Mountainside Lodge (Whistler, BC, Canada), Wyndham at the Cottages (North Myrtle Beach, SC), Wyndham Royal Vista (Pompano, FL), Wyndham Santa Barbara (Pompano Beach, FL), Orlando International Resort Club (Orlando, FL), Wyndham Sea Gardens (Pompano Beach, FL), Wyndham La Belle Maison (New Orleans, LA), Dolphin’s Cover (Orange, FL), Peacock Suites (Orange, CA) and Wyndham Riverside Suites (Bexar, TX).
- “Participating Caesars Entertainment Properties” means the following Caesars Entertainment properties in Las Vegas, NV: Harrah’s Las Vegas, Planet Hollywood Resort and Casino, Paris Las Vegas, Bally’s Las Vegas, The Cromwell Las Vegas, Caesars Palace Las Vegas, Nobu Hotel Caesars Palace, Rio All Suites Hotel and Casino, Flamingo Las Vegas and The Linq Hotel and Casino.
- A "Qualified Stay" occurs when: (A) a Member stays one or more consecutive nights at the same Participating Property, which number of nights satisfies the applicable Participating Property’s minimum length of stay requirements (if any); (B) the nightly rate(s) for such Member’s room or condo, as applicable, over the course of such Member’s stay, added together (but excluding taxes, surcharges and any other charges or fees), total at least US $25.00 (the "Minimum Total Rate"); (C) in the case of Participating WVO Properties and Participating Caesars Entertainment Properties, such Member provides his or her Wyndham Rewards membership number during the reservation process; (D) such Member pays all amounts payable for such stay in accordance with the Participating Property’s then applicable payment policies; (E) in the case of Participating WVO Properties and Participating Caesars Entertainment Properties, the stay is booked in accordance with these Terms and Conditions via an applicable WHG Central Channel (as defined below). For purposes of these Terms and Conditions, “WHG Central Channels” means, as applicable, www.wyndhamrewards.com, www.wyndhamhotels.com, the official brand website of any participating Hotel Chain (as such term is defined in Section I(6) above) and, for Go Free Condo Awards and Go Fast Condo Awards at Participating WVO Properties, the Member Services telephone numbers provided in Sections III(D-1)(7)(c) and III(G-1)(7)(c) below. If a Member checks out and then checks back in to the same Participating Property on the same day, it will count as a single stay for purposes of calculating a Qualified Stay.
- Notwithstanding anything to the contrary contained in these Terms and Conditions, if the rate for any night at a Participating Property falls into one of the following "Non-Qualified Market Segments," such night will not be deemed a Qualified Stay:
- Qualified Discounts (non-account) other than Employee and Family Rates and Travel Industry Rates (in each case, as defined below). For purposes of these Terms and Conditions, “Employee and Family Rates” means: discounted rates offered to: (a) employees of Wyndham Worldwide Corporation and its subsidiaries; (b) employees of Caesars Entertainment Corporation; (c) owners and employees of all Wyndham Hotel Group properties and Caesars Entertainment properties; and (d) the immediate family members of such employees and owners. (Immediate family members are classified as a spouse, domestic partner, child, sibling, parent and parent-in-law.) For purposes of these Terms and Conditions, “Travel Industry Rates” means: discounted rates offered to travel industry employees who have valid employee identification or an International Air Transport Association Travel Agent ID card.
- Contract (e.g. Airline Crew)
- Internet Opaque (e.g. Priceline.com)
- Internet Non-Opaque (e.g. Expedia.com)
- Wholesale Discount (e.g. Tour Operator)
- Wholesale Allotment (e.g. Local & Global Sales wholesale accounts)
- Non-Revenue (e.g. Complimentary Room, the various forms of Go Free Awards described in Sections III(C-1) through (E-3) below)
- The various forms of Go FastSM Awards described in Sections III(F-1) through (H-2) below)
- Wyndham Rewards points can be redeemed for:
- the various forms of Go Free Awards more particularly described in Sections III(C-1) through (E-3) below,
- the various forms of Go Fast Awards more particularly described in Sections III(F-1) through (H-2) below,
- rewards from participating partner travel programs, and
- retail gift cards.
U.S. residents can also donate points to participating U.S. charities, and redeem for other rewards from participating merchants and service providers as described in greater detail in Section III (collectively referred to as "Rewards Participants").
- Sponsor is not responsible for the terms and conditions, products, services, membership requirements, or any other aspects of the programs offered by Earning Participants, Rewards Participants or other Wyndham Rewards partners, including, without limitation, Viator, Inc. and Six Flags Theme Parks, Inc., Wyndham Vacation Rentals North America, LLC (the entity which accepts Wyndham Rewards points for free and discounted stays at WVR Redemption Condos and WVR Redemption Homes pursuant to these Terms and Conditions), Wyndham Vacation Ownership, Inc. (the entity which accepts Wyndham Rewards points for free and discounted stays at Participating WVO Properties and WVO Redemption Condos pursuant to these Terms and Conditions), Wyndham Vacation Rentals (UK) Ltd. (the entity which accepts Wyndham Rewards points for free stays at Redemption Cottages pursuant to these Terms and Conditions), Landal GreenParks Holding B.V. (the entity which accepts Wyndham Rewards points for free and discounted stays at Redemption Landal GreenParks pursuant to these Terms and Conditions), Caesars Entertainment Corporation (the entity which accepts Wyndham Rewards points for free and discounted stays at Participating Caesars Entertainment Properties pursuant to these Terms and Conditions), Visa Inc. and Barclays Bank Delaware (Barclaycard).
- Wyndham Rewards points expire four (4) years after being posted to the Member's account, unless the points are forfeited or cancelled earlier due to membership inactivity or otherwise in accordance with these Terms and Conditions. All issues related to the value, redemption and expiration of Travel Partner Currency will be governed by the terms and conditions then in effect for the applicable program.
- Wyndham Rewards points in a Member's account do not constitute property of the Member, have no cash value, and cannot be transferred during or after the Member's life, by operation of law or otherwise.
- All accrued points in a Member's Wyndham Rewards account may be cancelled or forfeited if the Member has no Account Activity (as defined below) for a period of eighteen (18) consecutive months.
- A Member's Wyndham Rewards account may be terminated if the Member has no Account Activity (as defined in Section I(17) below) for a period of sixty (60) consecutive months.
- "Account Activity" is defined as any point earning, redemption or transfer activity involving a change in the Member's Wyndham Rewards point balance, including but not limited to the earning or redemption of points, the earning of Travel Partner Currency, credit card earning through Wyndham Rewards, and the redemption of Wyndham Rewards points for airlines miles/tickets, the redemption for gift cards or merchandise, or the donation of points to charity. Wyndham Rewards earning and redemption opportunities are subject to change and may vary by country. Please visit wyndhamrewards.com for the most up-to-date list of redemption items available in your country.
- Sponsor, at its option, may send to Members periodic statements by mail or electronically. Members may access their Wyndham Rewards point balance and earning history at any time online or by calling Wyndham Rewards Member Services at the applicable number provided in Section I(2) of these Terms and Conditions. Wyndham Rewards Member Services will be closed on certain United States holidays including: Memorial Day (last Monday in May), Independence Day (4th July), Labor Day (1st Monday in September), Thanksgiving (4th Thursday in November), Christmas (December 25) and New Year's Day (January 1).
- Fraud or abuse of Program or staff or guests at any Participating Property, WVO Redemption Condo, WVR Redemption Condo, WVR Redemption Home or Redemption Cottage by Members is subject to administrative and/or legal action by the respective Sponsor including, but not limited to in the case of Wyndham Rewards, termination of the Member's account and any benefits associated with the Member’s then current Member Level, as described in Section IV(C), below, forfeiture of all accrued Wyndham Rewards points, Travel Partner Currency, and/or cancellation of any previously issued rewards. Sponsor may terminate or suspend a Member's Program membership, including, but not limited to cancelling points in his/her account, if the Member fails to pay the bill of any hotel or other property participating in the Program, travel supplier or other Earning Participant or Rewards Participant.
- SPONSOR AND ITS AFFILIATES MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING ANY PRODUCT(S) OR SERVICE(S) PROVIDED BY ANY EARNING PARTICIPANT OR REWARDS PARTICIPANT OR ANY OTHER PARTY, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SPONSOR AND ITS AFFILIATES SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO SUCH PRODUCTS AND SERVICES. To the extent permitted by law, Sponsor and its affiliates will not be responsible for performance of, or failure to perform by, any Earning or Reward Participant or any other party, or for any costs, damages, accident, delay, injury, loss, expense, or inconvenience that may arise in connection with the delivery, receipt, use and/or misuse of, or any defect or failure in, any products or services of any Earning Participant or Rewards Participant or any other party. Without limiting the foregoing, and notwithstanding anything to the contrary contained in these Terms and Conditions, to the extent permitted by law, neither Sponsor nor its affiliates will be liable, in contract or in tort, for any consequential, incidental, indirect, special or punitive damages, including, without limitation, any lost profits relating to the breach or alleged breach of these Terms and Conditions, whether or not the possibility of such damages has been disclosed to the applicable entity in advance or could have been reasonably foreseen by such entity. Wyndham Rewards points, Travel Partner Currency, and rewards earned through the Program may be subject to tax, which is the sole responsibility of the Member and will not qualify to earn additional Wyndham Rewards points or Travel Partner Currency.
- Participation in the Program and/or the awarding and redemption of Wyndham Rewards points or Travel Partner Currency is void where prohibited by law.
- Members are responsible for communicating name and address change information to the Program via the Wyndham Rewards website or by calling Wyndham Rewards Member Services (see Section I(2) above for telephone numbers).
- Use of the Program website is subject to the Terms of Use found in the footer of all pages on wyndhamrewards.com. Without limiting such Terms of Use, (a) no warranties are made as to the content of the website or that the functioning of the website will be uninterrupted or error free; and (b) use of the website is at the Member's own risk.
- In the event that any Wyndham Rewards points or Travel Partner Currency is erroneously posted to a Member’s account, Sponsor may have them removed from the Member’s account.
- Sponsor maintains its own consumer-facing privacy notice which is applicable to Members' participation in Sponsor's Program, which Sponsor may update from time to time (the "Privacy Notice"). The current version of the Privacy Notice can be found in the footer of all pages on wyndhamrewards.com, or can be obtained by sending a written request to the following address:
Wyndham Hotel Group, LLC
22 Sylvan Way
Parsippany, NJ 07054, USA
- The personal information you provide is maintained in a database (the "Membership Database") that is owned and/or controlled by Wyndham Rewards, Inc., a wholly owned subsidiary of Wyndham Hotel Group, LLC, located in the United States. The Membership Database is hosted and maintained by Olson, Inc. Please see our Privacy Notice for information about the way and the purposes for which we process, use and share personal information. By joining the Program, you are consenting to the collection, processing, disclosure and transfer of your personal information as described in our Privacy Notice, as well as the transfer of your personal information to the United States for the purpose of enrolling in and administering the Wyndham Rewards Program.
You may unsubscribe from receiving Wyndham Rewards communications at any time by following the process described in our Privacy Notice, or by:
1. Logging in to your Wyndham Rewards profile and updating your preferences; or
2. Calling 1-866-996-7937 during the hours listed immediately below and speaking with a Wyndham Rewards member service agent.
· Monday - Friday, 9 a.m. to 11 p.m., ET
· Saturday and Sunday, 9 a.m. to 6 p.m., ET
General Contact Information:
Wyndham Rewards, Inc.
22 Sylvan Way
Parsippany, NJ 07054
- Any notice required or permitted under these Terms and Conditions shall be immediately effective upon posting them on wyndhamrewards.com or any successor website for the Program.
II. Earning
A. Earning Generally
- Members can earn Wyndham Rewards points through Qualified Stays at Participating Properties (as defined in Section I(5) above). U.S. and Canadian residents can also earn Wyndham Rewards points through car rentals, and purchases through other Earning Participants (as defined in Section I(5) above). Members can earn Travel Partner Currency only through Qualified Stays at Participating Hotels (other than Dazzler, Esplendor and Trademark hotels), and only if they are also members of the participating partner travel program.
- Members must indicate within their Wyndham Rewards profile whether they want to earn Wyndham Rewards points or Travel Partner Currency for Qualified Stays at Participating Hotels. Only Wyndham Rewards points are available for Qualified Stays at Participating WVO Properties, Participating Caesars Entertainment Properties and Dazzler, Esplendor and Trademark hotels; accordingly, even if a Member elects to earn Travel Partner Currency within their Wyndham Rewards profile, such Member will earn Wyndham Rewards points for Qualified Stays at these properties. Except to the extent Sponsor specifically provides otherwise, a Member may not earn more than one type of earning (e.g., without limiting the foregoing, if a Member elects to earn airline miles with a designated airline program, such Member may not earn Wyndham Rewards points or miles with any other airline program). If a Member does not complete his/her Wyndham Rewards profile or he/she does not indicate a preference in his/her profile, he/she will earn Wyndham Rewards points. If a Member wishes to change his/her earning option, he/she must do so before the stay in question via the Wyndham Rewards website or by calling Wyndham Rewards Member Services at the applicable number provided in Section I(2) of these Terms and Conditions. If a Member wishes to earn Travel Partner Currency, the member must provide his/her own participating partner travel program membership number when filling out his/her profile.
- 3. Members are encouraged to provide their Wyndham Rewards membership number whenever booking or purchasing goods or services from an Earning Participant in order to ensure the accrual of Wyndham Rewards points or Travel Partner Currency, but Members are required to provide their Wyndham Rewards membership number during the booking process for stays at Participating WVO Properties and Participating Caesars Entertainment Properties; if a Member fails to do so, points will not be earned for the applicable stay.
- Once Travel Partner Currency in a designated participating partner travel program has been awarded to a Member, it cannot be exchanged for Travel Partner Currency in another participating partner travel program or converted into Wyndham Rewards points.
- The terms and conditions in effect at the time in question for the applicable participating partner travel program will govern the redemption and transfer of points or earnings in such programs.
- Wyndham Rewards points will usually be posted to a Member's account within two to four weeks after the activity through which they were earned, with the exception of points earned from Qualified Stays at Participating WVO Properties and Participating Caesars Entertainment Properties, which will usually be posted to a Member’s account within four to six weeks after such activity. Travel Partner Currency will usually be posted to a Member's account in the participating partner travel program within six to eight weeks after the earning activity, but is not under the control of Sponsor and will vary by program.
- If the proper number of Wyndham Rewards points or Travel Partner Currency is not posted to a Member's account, the Member must visit the Wyndham Rewards website or call Wyndham Rewards Member Services at the applicable number provided in Section I(2) of these Terms and Conditions within 12 months of the earning activity for proper point crediting. For points or Travel Partner Currency earned through a Qualified Stay, the Member may be required to provide his/her membership number, dates of applicable stay, name and address of the Participating Property, and a copy of his/her bill.
B. Earning at Participating Properties
- To earn Wyndham Rewards points or Travel Partner Currency pursuant to these Terms and Conditions, a Member must be a registered guest at a Participating Property, complete a Qualified Stay (see Section I above), and meet the other conditions of this Subsection (B). In the case of a Participating Hotel or Participating Caesars Entertainment Property, a Wyndham Rewards Member is encouraged to provide his/her membership number to ensure that Travel Partner Currency or points are posted appropriately. In the case of a Participating WVO Property, a Wyndham Rewards Member must provide his/her membership number to ensure that points are earned and posted appropriately. If a property ceases to be a Participating Property after a Member books his/her reservation, the stay will not qualify for the accrual of Wyndham Rewards points or Travel Partner Currency.
- Neither Wyndham Rewards points nor Travel Partner Currency will be awarded when a stay at a Participating Hotel is associated with any Non-Qualified Market Segments (See Section I(10) above). Wyndham Rewards points will not be awarded when a stay at a Participating WVO Property or Participating Caesars Entertainment Property is not booked via a WHG Central Channel.
- A Member is eligible to earn Wyndham Rewards points or Travel Partner Currency pursuant to these Terms and Conditions for up to three (3) rooms/condos per night. The awarding of Travel Partner Currency for additional rooms may vary by, as applicable, airline or other participating partner travel program in accordance with their program terms and conditions. Multiple room/condo stays can be processed in a variety of ways. To ensure that multiple room/condo stays are processed properly, please call Member Services at the applicable number provided in Section I(2) of these Terms and Conditions following check out. The Participating Property should be notified of any request to earn for additional rooms/condos at the time of check-in. If two or more Wyndham Rewards Members share a guestroom or condo, only the paying Member will be awarded Wyndham Rewards points or Travel Partner Currency, as applicable.
- A new Member can earn Wyndham Rewards points on Qualified Stays occurring within 30 days before enrollment only at Participating Hotels, by visiting the Wyndham Rewards website and emailing Wyndham Rewards Member Services or calling Wyndham Rewards Member Services at the applicable number provided in Section I(2) of these Terms and Conditions within 12 months after enrollment. The Member may be asked to provide his/her hotel receipt and Wyndham Rewards member number, dates of applicable stay, and name and address of the Participating Hotel. Members cannot earn Travel Partner Currency for stays before enrollment.
- If the Participating Property requires a credit card for a reservation, the Member is a no-show, and the Participating Property charges his/her credit card for the first night of the no-show stay at the applicable rate (which rate matches or exceeds the Minimum Total Rate), such night will be deemed a Qualified Stay and the Member will receive base points or Travel Partner Currency, as applicable, for such night as if he/she had stayed, but will not receive any bonus points or bonus Travel Partner Currency available in connection with any promotion that may be offered at the time of the Qualified Stay ("Promotional Points" or "Promotional Travel Partner Currency", as applicable).
- Wyndham Rewards Members who complete a Qualified Stay and who have elected to earn points in their Wyndham Rewards profile are eligible to receive Wyndham Rewards points as set forth below.
Wyndham Rewards Program Points Earning Matrix for Qualified Stays
Brand |
Earning Ratio |
Baymont Inns and Suites |
10 points per $1 USD on room rate paid to Participating Property* |
Applicable Dolce Hotels and Resorts, Wyndham Grand, Wyndham Hotels and Resorts and Wyndham Garden properties |
10 points per $1 USD on total folio paid to Participating Hotel |
*Earning ratios based on room rate do not include costs associated with taxes, food and beverage, telephone, and other incidental expenses incurred during a Member’s Qualified Stay at a Participating Property.
**To ensure that points are awarded for Qualified Stays at Super 8 properties in China and TRYP by Wyndham properties, please call Member Services at the applicable number provided in Section I(2) of these Terms and Conditions following check out.
Travel Partner Currency
Wyndham Rewards Members can opt to earn Travel Partner Currency for their Qualified Stays at Participating Hotels (but, for the avoidance of doubt, not for Qualified Stays at Dazzler, Esplendor and Trademark hotels, Participating WVO Properties or Participating Caesars Entertainment Properties). See the Wyndham Rewards participating travel partner earning page for specific earnings ratios and terms and conditions. To ensure that Travel Partner Currency is awarded for Qualified Stays at Super 8 properties in China and TRYP by Wyndham properties, please call Member Services at the applicable number provided in Section I(2) of these Terms and Conditions following check out.
- Notwithstanding anything to the contrary contained in Section II(B)(6) of these Terms and Conditions ("Section II(B)(6)"), Members will receive a minimum of 1,000 Wyndham Rewards points per Qualified Stay, as more particularly described in this paragraph. If, pursuant to Section II(B)(6), a Member’s Qualified Stay would result in earnings of less than 1,000 points, the Member will receive (a) the points earned under Section II(B)(6) (the "Base Points"), plus (b) an amount of points equal to 1,000 less the number of Base Points (the "Additional Points"). For example, if the room rate from a Member’s one night Qualified Stay at a Days Inn was $60, the Member would receive 1,000 points for that Qualified Stay because the Member earned 600 base points (60 x 10) and (b) 400 Additional Points (1,000 - 600). If, however, the room rate from such Member’s one night Qualified Stay at the Days Inn was $120, the Member would not receive Additional Points because, pursuant to Section II(B)(6), the Member would earn more than 1,000 Base Points for that Qualified Stay (120 x 10 = 1,200). Any Promotional Points earned in connection with a Qualified Stay will not be counted as Base Points for purposes of determining whether or not Additional Points are owed under this Section II(B)(7), and, unless the promotion terms and conditions explicitly state otherwise, Additional Points will not be used in determining the number of Promotional Points owed under the terms of the promotion. For example, if the room rate from a Member’s one night Qualified Stay at a Howard Johnson was $40, and the Member was registered for a then-ongoing promotion offering double points, the Member would receive (i) 400 Base Points; plus (ii) 600 Additional Points; plus (iii) 400 Promotional Points. Members who have elected to earn Travel Partner Currency in their member profile (instead of points) are not eligible to receive Additional Points or any additional Travel Partner Currency under this Section II(B)(7).
C. Car Rental Earning
Wyndham Rewards Members can earn Wyndham Rewards points per rental day on qualifying rentals from Avis® and Budget® in accordance with the following earning ratio and terms and conditions.
Partner |
Earning |
Avis® and Budget® |
100 points per day on all qualifying rentals with a maximum of 500 points per rental. Budget: Qualifying rental is any single rental of a single vehicle at a qualifying rate for one or more consecutive rental days at a participating location in the U.S. or Canada. Avis: Qualifying rental is any single rental of a single vehicle at a qualifying rate for one or more consecutive rental days at a participating location. Qualifying rates exclude special rates such as a complimentary/award, tour, charter, accommodation or certain travel industry rates. The Member must present his/her Wyndham Rewards number at the rental counter. |
For more information on Avis, please visit https://www.avis.com/car-rental/profile/go.ac?K969100
For more information on Budget, please visit https://www.budget.com/budgetWeb/html/bridge/assoc/index.html?X793000
D. Credit Card Earning (Applicable to United States Residents Only, Excluding Puerto Rico)
Members have the opportunity to apply for and open a Wyndham Rewards® Visa® Platinum Card or a Wyndham Rewards® Visa® Signature Card (each, a "Card"). Card offers subject to credit approval. Not everyone will qualify for the Wyndham Rewards Visa Signature credit card and its benefits. If at the time of your application you do not meet the credit criteria previously established for this offer, or the income you report is insufficient based on your obligations, Visa may not be able to open a credit card account for you or you may receive a Platinum card. Benefits will vary depending upon the Card for which and the date on which you are approved. Please review the materials provided with the Cardmember Agreement you will receive after account opening for more information about the benefits that will apply. For information about rates, fees, other costs, and benefits associated with the use of the Card program, please see the Wyndham Rewards® Visa® terms and conditions.
Earning Points:
- Available as of October 4, 2016: Wyndham Rewards® Visa® Card with $75 Annual Fee – Platinum Level. Cardmembers with the Wyndham Rewards Visa Card with $75 Annual Fee – Platinum Level earn (a) five (5) Wyndham Rewards points for every one dollar ($1.00) spent on eligible new Net Purchase transactions made with the Account on Participating Property stays, Wyndham Vacation Rentals North America properties, and on-property spend and maintenance fees (excluding down payment transactions) at Club Wyndham, WorldMark by Wyndham and Shell Vacations Club properties; (b) two (2) Wyndham Rewards points for every one dollar ($1.00) spent on eligible new Net Purchase transactions made with the Account on gas, utility and grocery store (excluding Target and Walmart) purchases, based on the merchant category code; and c) one (1) point per one dollar ($1) spent on new Net Purchase transactions made with the Account on all other purchases except Wyndham Vacation Ownership downpayment transactions, which do not earn points. Notwithstanding anything to the contrary contained in this Section, eligible new Net Purchase transactions made with the Account on gas, utility and grocery store purchases are eligible for the points described above only to the extent they are submitted to Barclaycard by the applicable merchant using the merchant category code corresponding to the gas, utility or grocery store category (as applicable). None of Sponsor, Wyndham Hotel Group, LLC or Barclays Bank Delaware are responsible for incorrectly coded transactions. Balance transfer and cash advance transactions do not earn Wyndham Rewards points.
Additionally, Wyndham Rewards® Visa® Card with $75 Annual Fee – Platinum Level Cardmembers will receive Wyndham Rewards Platinum Level (as defined in Section IV.A.1. below). Subject to all Terms and Conditions, primary Cardmembers will continue as a Wyndham Rewards Platinum Level Member as long as their Wyndham Rewards Visa account is approved, open and in good standing. Please allow 2-8 weeks after account opening for this update to be made to your Wyndham Rewards Member Level. See Section IV below for full Member Level terms and conditions, including the perks available to each Member Level. - Available to new Cardmembers as of October 4, 2016: Wyndham Rewards® Visa® Card with No Annual Fee – Gold Level. Cardmembers with the Wyndham Rewards Visa Card with No Annual Fee – Gold Level earn (a) three (3) Wyndham Rewards points for every one dollar ($1.00) spent on eligible new Net Purchase transactions made with the Account on Participating Property stays, Wyndham Vacation Rentals North America properties, and Wyndham Vacation Club on-property spend and maintenance fees (excluding down payment transactions) at Club Wyndham, WorldMark by Wyndham and Shell Vacations Club properties; (b) two (2) Wyndham Rewards points for every one dollar ($1.00) spent on eligible new Net Purchase transactions made with the Account on gas, utility and grocery store (excluding Target and Walmart) purchases, based on the merchant category code; and (c) one (1) point per one dollar ($1) spent on new Net Purchase transactions made with the Account on all other purchases except Wyndham Vacation Ownership downpayment transactions, which do not earn points. Notwithstanding anything to the contrary contained in this Section, eligible new Net Purchase transactions made with the Account on gas, utility and grocery store purchases are eligible for the points described above only to the extent they are submitted to Barclaycard by the applicable merchant using the merchant category code corresponding to the gas, utility or grocery store category (as applicable). None of Sponsor, Wyndham Hotel Group, LLC or Barclays Bank Delaware are responsible for incorrectly coded transactions. Balance transfer and cash advance transactions do not earn Wyndham Rewards points.
Additionally, Wyndham Rewards® Visa® Card with No Annual Fee – Gold Level Cardmembers will receive Wyndham Rewards Gold Level (as defined in Section IV.A.1. below). Subject to all Terms and Conditions, primary Cardmembers will continue as a Wyndham Rewards Gold Level Member as long as their Wyndham Rewards Visa account is approved, open and in good standing. Please allow 2-8 weeks after account opening for this update to be made to your Wyndham Rewards Member Level. See Section IV below for full Member Level terms and conditions, including the perks available to each Member Level. - $69 annual fee Wyndham Rewards® Visa® Card (available only to holders of this card whose account was approved, opened and in good standing prior to October 4, 2016). Cardmembers earn Wyndham Rewards points in the following amounts based upon the types of purchase transaction charged to the Account: a) Cardholders will earn an additional five (5) Wyndham Rewards points for every one dollar ($1.00) spent in new net retail purchase transactions (purchases less credits, returns, and adjustments) made with the Card on stays within Participating Hotels. b) Cardholders will earn two (2) Wyndham Rewards points for every one dollar ($1.00) spent in new net retail purchase transactions (purchases less credits, returns, and adjustments) made with the Card anywhere else the Wyndham Rewards Visa Card is accepted. Effective April 11, 2017, cardholders of the $69 annual fee Wyndham Rewards® Visa® Card can call 1-866-428-2424 to determine if their account is eligible to be converted to the Wyndham Rewards® Visa® Card with $75 Annual Fee - Platinum Level or the Wyndham Rewards® Visa® Card with No Annual Fee - Gold Level. As of the date any such conversion becomes effective, the applicable cardmember will cease to receive the benefits of the $69 annual fee Wyndham Rewards® Visa® Card, as described in this Section II.D.3, and instead receive the benefits of the Wyndham Rewards® Visa® Card $75 Annual Fee - Platinum Level, as described above in Section II.D.1, or the Wyndham Rewards® Visa® Card with No Annual Fee - Gold Level, as described above in Section II.D.2, as applicable.
- No annual fee Wyndham Rewards® Visa® Card (available only to holders of this card whose account was approved, opened and in good standing prior to October 4, 2016). Cardmembers earn Wyndham Rewards points in the following amounts based upon the types of purchase transaction charged to the Account: a) Cardmembers will earn an additional three (3) Wyndham Rewards points for every one dollar ($1.00) spent in new net retail purchase transactions (purchases less credits, returns, and adjustments) made with the Card on stays within Participating Hotels. b) Cardholders will earn two (2) Wyndham Rewards points for every one dollar ($1.00) spent on all other new net retail purchase transactions (purchases less credits, returns, and adjustments) made with the Card anywhere else the Wyndham Rewards Visa Card is accepted. Balance transfer and cash advance transactions do not earn Wyndham Rewards points. Effective April 11, 2017, cardholders of the no annual fee Wyndham Rewards® Visa® Card can call 1-866-428-2424 to determine if their account is eligible to be converted to the Wyndham Rewards® Visa® Card with $75 Annual Fee - Platinum Level or the Wyndham Rewards® Visa® Card with No Annual Fee - Gold Level. As of the date any such conversion becomes effective, the applicable cardmember will cease to receive the benefits of the no annual fee Wyndham Rewards® Visa® Card, as described in this Section II.D.4, and instead receive the benefits of the Wyndham Rewards® Visa® Card with $75 Annual Fee - Platinum Level, as described above in Section II.D.1, or the Wyndham Rewards® Visa® Card with No Annual Fee - Gold Level, as described above in Section II.D.2, as applicable.
All versions of Wyndham Rewards Visa Card accounts can only be linked to one (1) Wyndham Rewards Member number, and there is a limit of one (1) Member number per person. Multiple Wyndham Rewards Visa accounts in different names cannot earn against one (1) Member number; each account must be assigned to its own Member number. Only authorized users on the same Wyndham Rewards Visa account can earn points toward one (1) Member number.
Capitalized terms used without definition in this Section II(D) will have the meanings assigned to them in Wyndham Rewards® Visa® terms and conditions.
E. LifeLock® (Applicable to United States Residents Only)
Wyndham Rewards Members can earn Wyndham Rewards points by becoming a LifeLock member. A Member must enroll in one of the three LifeLock® memberships offered and remain a member for at least 90 days. This offer is exclusive to Wyndham Rewards Members who enroll in a LifeLock membership as described above and have not been LifeLock members within the 12 months prior to the date of such enrollment. Points will be credited to Wyndham Rewards account 6-8 weeks after Member meets the 90 day LifeLock membership eligibility requirement.
Review the terms and conditions applicable to the LifeLock membership you have selected. Credit card required at enrollment. If you do not cancel, LifeLock will bill your credit card automatically on a monthly or annual basis depending on your membership billing selection. Further details about automatic charges will be provided at enrollment. You can cancel anytime without penalty by calling 1-800-LifeLock. Without limiting any other term of these Terms and Conditions, Sponsor is not responsible for any aspect of the LifeLock program, products, or services or your LifeLock membership.
F. Buy and Gift Wyndham Rewards Points through Points.com
Wyndham Rewards Members who are registered with Points.com, Inc. ("Points.com") may purchase and gift Wyndham Rewards points by submitting a request online and complying with the requirements listed below and in the Points.com terms and conditions. Points.com is operated by Points.com, Inc.
- Members must be in good standing with the Wyndham Rewards Program in order to purchase Wyndham Rewards points from Points.com.
- A Member's purchase or gift request shall not be effective until accepted by Points.com. Acceptance by Points.com shall be evidenced only by the actual delivery of points into your Points.com and Wyndham Rewards accounts or the person you have given points to. Notwithstanding the foregoing, Points.com reserves the right to revoke or cancel any acceptance and cancel and reverse transactions as set forth below.
- Purchases of points are non-refundable.
- Any purchased points will not count toward qualification for any increased or improved status in the Wyndham Rewards Program. The purchase of points is not a guarantee of the availability of any Wyndham Rewards redemption options and Points.com shall have no liability or responsibility where you are unable to use or redeem any purchased points.
- You may purchase up to 5,000 points per calendar year from Points.com for your own account or as a gift to another Member, and no Member may receive more than 5,000 points per year as a gift from other Points.com users (i.e., no Member may purchase, receive or gift more than 5,000 points per calendar year.
- You may not sell, barter or otherwise conduct any unauthorized distribution of any points purchased from Points.com hereunder. If any points purchased by you are resold, distributed or used for improper purposes as determined by Points.com in its sole and absolute discretion, or obtained through credit card abuse or fraud or other illegal means, Points.com may, at its option and with the assistance of Wyndham Rewards, cancel, void, refuse to honor and/or confiscate such points and pursue any and all other rights and remedies that may be available.
- You agree that Points.com may debit your account or the account you have given points to in connection with the foregoing. You agree to fully cooperate with all reasonable requests of Points.com and Sponsor concerning any investigation or prosecution of anyone engaging in or suspected of engaging in abuse or fraud with respect to the sale of points hereunder.
- You agree to pay Points.com in full by credit card prior to any points being posted to your Wyndham Rewards Program account or the account of the person you have purchased them for. By submitting a request to purchase points you authorize Points.com or its representative to charge the credit card number you provided.
- You agree that the awarding and use of all points, including those purchased from Points.com hereunder, are subject to the terms, conditions, exclusions and limitations of the Wyndham Rewards Program, and that Sponsor has the sole and exclusive authority and responsibility for operating, modifying, terminating and establishing the terms and conditions applicable to the Wyndham Rewards Program. Points.com shall have no liability or responsibility to you for, and has no obligation to notify you of, any action, inaction or decision taken by Sponsor. You hereby agree not to make any claim against Points.com for any action, inaction or decision taken by the Sponsor. Points.com shall not be treated as the agent of Sponsor for any purpose.
Member shall indemnify, defend and hold Points.com and its affiliates, and their respective directors, officers, employees, contractors, partners, agents, affiliates, successors and assigns, harmless from and against any and all losses, obligations, claims, damages, demands, liabilities, suits, actions, costs, fees and expenses whatsoever incurred, suffered or borne by or asserted against any such persons in any way relating to, arising out of or resulting from (i) Member's use of or participation in the Wyndham Rewards Program, (ii) Member's performance or failure to perform hereunder or (iii) any breach by Member of these Points.com terms and conditions.
G. Earning Points through the SSI Opinion Rewards Panel (applicable in the United States only)
Wyndham Rewards Members that become new members of the SSI Opinion Rewards Panel ("SSI Program") can receive 500 Wyndham Rewards points when they join and complete their first survey. By participating in on-going surveys through the SSI Program, Members can earn additional Wyndham Rewards points by completing online surveys. SSI’s Terms and Conditions apply to the SSI Program. SSI Program is a panel maintained and operated by Survey Sampling International, LLC (“SSI”). Please contact SSI at 6 Research Drive, Shelton, Connecticut 06484 USA.
III. Redeeming
A. Redeeming Generally
- Members can redeem Wyndham Rewards points for the various forms of Go Free Awards more particularly described in Sections III(C-1) through (E-3) below, and the various forms of Go Fast Awards more particularly described in Sections III (F-1) through (H-2) below;
- Points will be deducted from the Member's account at the time the redemption request is made.
- All redemptions are final and rewards may not be returned for credit except as otherwise provided in these Terms and Conditions.
- 4. All rewards are subject to availability and certain conditions and limitations established by the applicable Rewards Participant that are in effect at the time of redemption, which are incorporated by reference into these Terms and Conditions. Expiration and blackout dates may apply. Members may not be able to combine rewards with other discounts or special offers of Rewards Participants. Please refer to the "Redeem" tab on the Wyndham Rewards website, the applicable Rewards Participant's website, all applicable Terms and Conditions, and/or call Wyndham Rewards Member Services at the applicable number provided in Section I(2) of these Terms and Conditions for further information. Only Wyndham Rewards Members can redeem points in their accounts. Certain rewards must be shipped to the Member's address on file in the Program and Members cannot designate an alternative address for such rewards. Upon the request of a Member, all varieties of Go Free Awards and Go Fast Awards can be issued in the name of any person designated by the Member. Gift certificates are not personalized and can be used by any person. Rewards are not otherwise transferable or redeemable for cash. Rewards will not be replaced or reissued, nor points re-credited to a Member's account if the reward is lost, stolen, or otherwise destroyed. Sponsor and its affiliates, Rewards Participants and contractors will not be responsible for rewards or correspondence which are lost or delayed by the U.S. Mail or by another delivery service.
- When a Member redeems a reward from a Rewards Participant who is also an Earning Participant under the Program, the Member will not earn Wyndham Rewards points or Travel Partner Currency on such activity.
- Rewards may change from time to time. For the most up-to-date list of rewards, see the "Redeem" tab on the Wyndham Rewards website or call Wyndham Rewards Member Services at the applicable number provided in Section I(2) of these Terms and Conditions. Rewards will be offered at pre-determined point levels, set forth on the Rewards Schedule.
Members can also redeem Wyndham Rewards points for the other rewards listed on the "Redeem" tab found on the Wyndham Rewards website or by calling Wyndham Rewards Member Services at the applicable number provided in Section I(2) of these Terms and Conditions. Wyndham Rewards points are not redeemable for cash. Redemption may vary by country. Please visit the "Redeem" tab on www.wyndhamrewards.com for more information.
B. Go Free Awards; Go Free Condo Awards & Go Free Home Awards
Members can redeem points for free nights at Participating Hotels, Participating Caesars Entertainment Properties (starting September 15, 2017), Participating WVO Properties, WVO Redemption Condos, WVR Redemption Condos, WVR Redemption Homes, Redemption Cottages and Redemption Landal GreenParks, as more particularly described in Sections III(C-1) through III(E-3) below. Please note that the terms applicable to redemption of points for free nights vary by property type; accordingly, please be sure to consult the correct Section below for important information that will govern your use of points for a free stay, including, without limitation, information about blackout dates, fees and reservation cancellations. If you don’t know which Section below (i.e., III(C-1), (C-2), (D-1), (D-2), (E-1), (E-2) or (E-3)) applies to the property you would like to book, please call 1-866-996-7937.
C-1. Go Free Awards for Participating Hotels
- Members can redeem 15,000 points for one (1) free night at any Participating Hotel worldwide (a "Go Free Award"), subject to availability with no blackout dates. A Go Free Award is valid only for the room rate for one (1) single or double standard hotel room for up to the maximum occupancy of the room, including local taxes and resort/facility fees (i.e., fees charged by certain properties in connection with every guest's stay that are associated with the use of such property's equipment, amenities and/or facilities) but not including incidental charges (i.e., charges that may or may not be incurred by a guest depending on his or her activities at the property, such as, but not limited to, long distance telephone calls, movie rentals and room service), except in the case of all-inclusive participating Wyndham Grand, Wyndham Hotels and Resorts, and Wyndham Garden properties, where a Go Free Award also includes meals and other amenities for up to two (2) guests for the free night. At non all-inclusive Participating Hotels, breakfast may or may not be included in a Go Free Award, depending on the applicable Participating Hotel's policy. Please contact the applicable Participating Hotel for more information.
- The Go Free Award is valid only for the specific hotel requested when the points are redeemed. The redemption of the 15,000 points for a Go Free Award occurs at time of reservation and certain arrival and departure restrictions may apply. Rooms are subject to availability and there are no blackout dates.
- A Member who wishes to cancel a previously booked Go Free Award must do so by the earlier of (a) 4:00 pm the day before a Member’s scheduled check-in date (in the time zone of the Participating Hotel), and (b) the applicable Participating Hotel’s deadline. For clarity, Participating Hotels may have policies that require cancellation prior to 4:00 pm the day before a Member’s scheduled check-in date; in such cases, the Participating Hotel’s cancellation policy will govern. The cancellation policy applicable to a Member’s Go Free Award will be displayed, in the case of an online reservation, or explained, in the case of a reservation made with Member Services, prior to finalization of the reservation. If a Member cancels his/her reservation through Wyndham Rewards Member Services or online at WyndhamRewards.com in accordance with the applicable cancellation policy, all points redeemed for the Go Free Award will automatically be returned to his/her account (provided they have not expired as of the date of such cancellation), but if a Member cancels his/her Go Free Award reservation outside of the applicable cancellation policy, he/she will forfeit the points for such reservation. If a change or cancellation is made on a Go Free Award reservation after some or all of the points redeemed for such Go Free Award have expired, the expired points (a) will be forfeited; (b) will not be usable in connection with the modified reservation (in the case of a change), any future reservation or for any other purpose; and (c) will not be re-credited to the Member's account, even in cases where the change or cancellation has been made in accordance with the applicable cancellation policy.
- Multiple Go Free Awards can be combined for stays longer than one (1) night, subject to availability. Go Free Awards may also be used in succession with Go Fast Awards for stays longer than one (1) night, subject to availability, but may not be combined with any other coupon, offer or promotion for the stay.
- A Participating Hotel's minimum length of stay requirement must be adhered to when a Member redeems Wyndham Rewards points for Go Free Awards at such Participating Hotel. In any case where a Member uses a Go Free Award where there is a minimum length of stay requirement, such Member must pay for the remaining nights, and/or or use additional Go Free Awards and/or Go Fast Awards pursuant to Section III(F-1) for such nights, to the extent available to such Member pursuant to these Terms and Conditions. Notwithstanding anything to the contrary contained in the foregoing sentence, for clarity, a Go Free Award cannot be obtained for less than 15,000 points.
- Go Free Awards are transferrable, but the Member must redeem Wyndham Reward points for the Go Free Award by calling Wyndham Rewards Member Services at the applicable number provided in Section I(2) of these Terms and Conditions or by booking the Go Free Award online on behalf of the staying guest.
- In the event of a no-show, partial use or the Member cancels a reservation in violation of the above cancellation procedures, the Member will forfeit his points and they will not be re-credited to his or her account.
- Notwithstanding anything to the contrary that may be contained in these Terms and Conditions, Go Free Award nights at Participating Hotels qualify as Qualifying Nights for the purpose of obtaining a Member Level but do not count toward obtaining base Wyndham Rewards points or Travel Partner Currency.
- Without limiting any provision contained in these Terms and Conditions, Sponsor may modify, alter, delete or add new terms and conditions applicable to Go Free Awards at Participating Hotels (including without limitation, by increasing the minimum points required for use), and/or terminate this portion of the Program in its entirety, at any time without notice.
Go Free Awards process and rules may vary by brand. See Matrix Below:
Go Free Award Redemption |
|
Baymont Inns and Suites |
Members can book at www.wyndhamrewards.com or by contacting Member Services at the applicable number provided in Section I(2) of these Terms and Conditions. The Go Free Award is valid for the room rate and tax for one single or double standard hotel room for up to the maximum occupancy of the room. A credit card is not required to book a Go Free Award but may be required at check-in. All other charges and expenses must be paid for by the Member, except at participating all-inclusive Wyndham Grand, Wyndham Hotels and Resorts, and Wyndham Garden properties which include meals and other amenities for up to two (2) guests as part of the Go Free Award. |
Dolce Hotels and Resorts TRYP by Wyndham |
MEMBERS CAN ONLY BOOK BY CONTACTING MEMBER SERVICES AT THE APPLICABLE NUMBER PROVIDED IN SECTION I(2) OF THESE TERMS AND CONDITIONS. The Go Free Award is valid for the room rate and tax for one single or double standard hotel room up to the maximum occupancy of the room. Credit card is required to book a Go Free Award. All other charges and expenses must be paid for by the Member, except at participating all-inclusive TRYP by Wyndham properties which include meals and other amenities for up to two (2) guests as part of the Go Free Award. |
C-2. Caesars Go Free Awards
- Starting September 15, 2017 members can redeem 15,000 points for one (1) night at a Participating Caesars Entertainment Property, subject to the terms and conditions set forth in this Section III(C-2) (a “Caesars Go Free Award”). A Caesars Go Free Award is valid only for the room rate for one (1) single or double standard hotel room for up to the maximum occupancy of the room, including local taxes but excluding resort/facility fees (i.e., per room fees charged by Participating Caesars Entertainment Properties each night of a guest’s stay for the guest’s potential use of a property's equipment, amenities and/or facilities) and incidental charges (i.e., charges that may or may not be incurred by a guest depending on his or her activities at the property, such as, but not limited to, long distance telephone calls, movie rentals and room service).
- Reservations for Caesars Go Free Awards are subject to availability. Notwithstanding anything to the contrary contained in these Terms and Conditions, blackout dates/rates apply to Caesars Go Free Awards at Participating Caesars Entertainment Properties and will vary by property and time of year, and Caesars Go Free Awards are never available for Saturday night stays at either Caesars Palace Las Vegas or Nobu Hotel Caesars Palace. Members can book Caesars Go Free Awards via any applicable WHG Central Channel or, if located in the U.S. and Canada, by calling Wyndham Rewards at 1-866-996-737 or, if outside of the US and Canada, the applicable phone number found here for Wyndham Rewards Member Services.
- Caesars Go Free Awards may be used in succession with each other for stays longer than one (1) night, subject to availability (but can’t be used in succession with Caesars Go Fast Awards (as described in Section III(F-2) below). Caesars Go Free Awards may not be combined with any other coupon, offer or special promotion for the stay.
- Caesars Go Free Awards do not include resort fees, optional services (such as, but not limited to, parking or pet fees) or incidental charges (such as, but not limited to, long distance telephone calls or movie rentals). Resorts fees are charged per room, per night and vary by property. Contact the applicable Participating Caesars Entertainment Property directly for specific fee amounts.
- Caesars Go Free Awards are transferrable, but the Member must redeem Wyndham Rewards points for the Caesars Go Free Award by booking on behalf of the staying guest via the applicable Wyndham Rewards number found here. The person to whom the Caesars Go Free Award has been transferred will be responsible for payment of the resort fees associated with the Caesars Go Free Award at time of check-in.
- Notwithstanding anything to the contrary that may be contained in these Terms and Conditions, Caesars Go Free Award nights qualify as Qualifying Nights for the purpose of obtaining a Member Level but do not count toward obtaining base Wyndham Rewards points. Please allow up to sixty (60) days from your date of departure for your Caesars Go Free Award to display as a Qualifying Night in your Member account.
- Points will be withdrawn from the Member’s Wyndham Rewards account at the time of booking a Caesars Go Free Award.
- The cancellation policy applicable to any booking at a Participating Caesars Entertainment Property is determined by such Participating Caesars Entertainment Property. As such, cancellation policies vary by property and time of year. Members in the U.S. and Canada must contact Wyndham Rewards at 1-866-996-737 for the applicable Participating Caesars Entertainment Property’s cancellation policy; Members outside of the US and Canada must use the applicable phone number found here for Wyndham Rewards Member Services to inquire. If a Member cancels his/her reservation within the applicable Participating Caesars Entertainment Property’s cancellation policy, all points redeemed for the Caesars Go Free Award(s) will automatically be returned to his or her account (provided they have not expired as of the date of such cancellation). Without limiting the foregoing, points will be forfeited and will not be credited to a Member’s account if he or she cancels outside of the applicable Participating Caesars Entertainment Property’s cancellation policy. If a change or cancellation is made on a Caesars Go Free Award(s) reservation after some or all of the points redeemed in connection with such reservation have expired, the expired points (a) will be forfeited; (b) will not be usable in connection with the modified reservation (in the case of a change), any future reservation or for any other purpose; and (c) will not be re-credited to the Member’s account, even in cases where the change or cancellation has been made in accordance with the applicable Participating Caesars Entertainment Property’s cancellation policy. No points will be re-credited to a Member's account in the event of a no-show or a partial use of a Caesars Go Free Award. The above described cancellation policy applies only to the portion of a Member’s stay that consists of Caesars Go Free Award nights.
Any regular paid nights booked as part of a stay that includes Caesars Go Free Award nights, if cancelled within the applicable Participating Caesars Entertainment Property’s cancellation policy, may be cancelled without penalty by calling Wyndham Rewards at 1-866-996-7937 or visiting www.wyndhamrewards.com. Any changes to, or cancellation of such regular paid nights occurring outside of the applicable Participating Caesars Entertainment Property’s cancellation policy will result in forfeiture of the one-night deposit, including taxes, paid at the time of the booking. - Without limiting any provision contained in these Terms and Conditions, Sponsor may modify, alter, delete or add new terms and conditions applicable to Caesars Go Free Awards (including, without limitation, by increasing the minimum points required for use), and/or terminate this portion of the Program in its entirety, at any time without notice.
D-1. Go Free Condo Awards for Participating WVO Properties and WVO Redemption Condos
- Members can redeem 15,000 points per bedroom per condo (a “Go Free Condo Award”) at Participating WVO Properties (as defined in Section I(7) above) and WVO Redemption Condos (as defined below), subject to the terms and conditions set forth in this Section III(D-1). “WVO Redemption Condos” means: Wyndham Vacation Resorts Steamboat Springs (Steamboat Springs, CO) and Wyndham Harbour Lights (San Diego, CA). Because a “Go Free Condo Award” at a Participating WVO Property or WVO Redemption Condo requires the use of 15,000 points per bedroom per unit, a Go Free Condo Award at a multi-bedroom unit will require use of more than 15,000 points. For example, a Go Free Condo Award night at a two (2) bedroom Participating WVO Property or WVO Redemption Condo will require use of thirty thousand (30,000) points; a Go Free Condo Award night at a three (3) bedroom unit will require use of forty-five thousand (45,000) points, etc. For clarity, a Go Free Condo Award at a Participating WVO Property or WVO Redemption Condo cannot be obtained unless the Member has enough points for all bedrooms within the applicable unit; a Member cannot redeem points for less than all bedrooms and pay for the remaining bedrooms. A Go Free Condo Award at a Participating WVO Property or WVO Redemption Condo covers room rate only, including local taxes and resort/facility fees. Maximum occupancy limits apply.
- Reservations for Go Free Condo Awards at Participating WVO Properties and WVO Redemption Condos are subject to availability. Notwithstanding anything to the contrary contained in these Terms and Conditions, blackout dates/rates apply to Go Free Condo Awards at Participating WVO Properties and WVO Redemption Condos and will vary by property and time of year. Further, Go Free Condo Awards are only available for a limited number of units at each Participating WVO Property and WVO Redemption Condo. Minimum stay of two consecutive nights is required at all Participating WVO Properties and WVO Redemption Condos; such requirement must be adhered to when a Member redeems Wyndham Rewards points for a Go Free Condo Award at any Participating WVO Property or WVO Redemption Condo. Members with a sufficient number of points to redeem for Go Free Condo Award(s) at a Participating WVO Property or WVO Redemption Condo for only one (1) night have the option to do so, and pay for the remainder of the stay at prevailing rates. Such rates and any fees associated with the paid portion of the stay are subject to the booking policy of Club Wyndham. In the case of a stay with a paid portion at a Participating WVO Property or WVO Redemption Condo, a non-refundable deposit for the first paid night, including tax, is payable at the time of booking.
- Go Free Condo Awards at Participating WVO Properties and WVO Redemption Condos may be used in succession with each other for stays longer than one (1) night, subject to availability (but can’t be used in succession with Go Fast Condo Awards (as described in Section III(G-1) below). Go Free Condo Awards at Participating WVO Properties and WVO Redemption Condos may not be combined with any other coupon, offer or special promotion for the stay.
- Go Free Condo Awards at Participating WVO Properties and WVO Redemption Condos do not include daily housekeeping services or incidental charges (such as, but not limited to, long distance telephone calls or movie rentals). Housekeeping services are available for an additional fee. Contact the applicable Participating WVO Property or WVO Redemption Condo directly for specific fees.
- Go Free Condo Awards at Participating WVO Properties and WVO Redemption Condos are transferrable, but the Member must redeem Wyndham Reward points for the Go Free Condo Award by booking on behalf of the staying guest via the applicable Wyndham Rewards Wyndham Extra Holidays number below (see table under Section III(D-1)(7) below).
- Notwithstanding anything to the contrary that may be contained in these Terms and Conditions, Go Free Condo Award nights at Participating WVO Properties and WVO Redemption Condos qualify as Qualifying Nights for the purpose of obtaining a Member Level but do not count toward obtaining base Wyndham Rewards points. One (1) Go Free Condo Award used at a Participating WVO Property or WVO Redemption Condo qualifies as one (1) Qualifying Night regardless of the number of bedrooms within such Participating WVO Property or WVO Redemption Condo; for example, a Go Free Condo Award night at a three (3) bedroom WVO Redemption Condo will require redemption of forty-five thousand (45,000) Wyndham Rewards points and count as one (1) Qualifying Night. Please allow up to sixty (60) days from your date of departure for your Go Free Condo Award to display as a Qualifying Night in your Member account.
- Room types vary by Participating WVO Property and WVO Redemption Condo. Booking procedures depend on whether a Member is booking at a Participating WVO Property or a WVO Redemption Condo.
- Booking Policy for Go Free Condo Awards at Participating WVO Properties: Subject to availability, Members can redeem points for Go Free Condo Awards for studios and one bedroom condos at Participating WVO Properties online at www.wyndhamrewards.com, so long as the Member is not combining any paid nights with such Go Free Condo Award(s). Members who wish to redeem points for Go Free Condo Awards at Participating WVO Properties with more than one (1) bedroom and/or who wish to combine their Go Free Condo Award(s) at such properties with paid nights must contact Wyndham Rewards Wyndham Extra Holidays at the applicable number in Section III(D-1)(7)(c) below.
- Booking Policy for Go Free Condo Awards at WVO Redemption Condos: Members must contact Wyndham Rewards Wyndham Extra Holidays at the applicable number in Section III(D-1)(7)(c) below.
- Phone numbers
Region of Residence
Wyndham Rewards Wyndham Extra Holidays Telephone Number
U.S. and Canada
1-866-370-8548
Mexico
00-800-367-8747
Asia
86-400-820-8831
Europe and the Middle East
00-800-367-87477
- Points will be withdrawn from the Member’s Wyndham Rewards account at the time of booking a Go Free Condo Award at a Participating WVO Property or WVO Redemption Condo.
- Go Free Condo Award nights at Participating WVO Properties and WVO Redemption Condos may be cancelled without penalty by calling Wyndham Rewards Wyndham Extra Holidays at 1-866-370-8548 up to seventy-two (72) hours prior to scheduled check-in. If a Member cancels his/her Go Free Condo Award(s) night at a Participating WVO Property or WVO Redemption Condo through Wyndham Rewards Wyndham Extra Holidays in accordance with the foregoing sentence, all points redeemed for such Go Free Condo Award(s) will automatically be returned to his or her account (provided they have not expired as of the date of such cancellation). Without limiting the foregoing, points will be forfeited and will not be credited to a Member’s account if he or she cancels less than seventy-two (72) hours prior to scheduled check in. If a change or cancellation is made on a Go Free Condo Award(s) reservation made at a Participating WVO Property or WVO Redemption Condo after some or all of the points redeemed in connection with such reservation have expired, the expired points (a) will be forfeited; (b) will not be usable in connection with the modified reservation (in the case of a change), any future reservation or for any other purpose; and (c) will not be re-credited to the Member’s account, even in cases where the change or cancellation has been made in accordance with the cancellation policy described above. No points will be re-credited to a Member's account in the event of a no-show or a partial use of a Go Free Condo Award at a Participating WVO Property or WVO Redemption Condo. The above described cancellation policy applies only to the portion of a Member’s stay that consists of Go Free Condo Award nights.
Any regular paid nights booked as part of a stay that includes Go Free Condo Award nights at WVO Redemption Condos and Participating WVO Properties may be cancelled without penalty by calling Wyndham Rewards Wyndham Extra Holidays at 1-866-370-8548 up to seventy-two (72) hours prior to scheduled check-in. Any changes to, or cancellation of such regular paid nights occurring less than seventy-two (72) hours prior to scheduled check in will result in forfeiture of the one-night deposit, including taxes, paid at the time of the booking. - Without limiting any provision contained in these Terms and Conditions, Sponsor may modify, alter, delete or add new terms and conditions applicable to Go Free Condo Awards at Participating WVO Properties and WVO Redemption Condos (including, without limitation, by increasing the minimum points required for use), and/or terminate this portion of the Program in its entirety, at any time without notice.
D-2. Go Free Condo Awards for WVR Redemption Condos
- Members can also obtain a Go Free Condo Award for use at WVR Redemption Condos (as defined below). Use of a Go Free Condo Award at a WVR Redemption Condos is subject to the terms and conditions set forth in this Section III(D-2). “WVR Redemption Condos” means the Wyndham Vacation Rentals North America properties in the following locations: Smoky Mountain, TN; Gulf Shores, AL; Steamboat Springs, CO; Aspen, CO; Beaver Creek, CO; Park City, UT, Palm Springs, CA; Hilton Head, SC; Isle of Palms, SC; Kiawah Island, SC; Seabrook, SC; Vail, CO; and Northwest Florida including Beaches of South Walton, Destin, Fort Walton Beach, Navarre Beach, Panama City Beach, Pensacola Beach, and Perdido Key. Because a Go Free Condo Award at a WVR Redemption Condo requires the use of 15,000 points per bedroom per unit, a Go Free Condo Award at a multi-bedroom unit will require use of more than 15,000 points. For example, a Go Free Condo Award night at a two (2) bedroom WVR Redemption Condo will require use of thirty thousand (30,000) points; a Go Free Condo Award night at a three (3) bedroom unit will require use of forty-five thousand (45,000) points, etc. For clarity, a Go Free Condo Award at a WVR Redemption Condo cannot be obtained unless the Member has enough points for all bedrooms within the applicable unit; a Member cannot redeem points for less than all bedrooms and pay for the remaining bedrooms. A Go Free Condo Award at a WVR Redemption Condo covers room rate, local taxes, and resort/facility, reservation and cleaning fees. Maximum occupancy limits apply.
- Reservations for a Go Free Condo Award at a WVR Redemption Condo are subject to availability and minimum age requirements may apply. Notwithstanding anything to the contrary contained in these Terms and Conditions, blackout dates/rates apply to Go Free Condo Awards at WVR Redemption Condos and will vary by WVR Redemption Condo and time of year. Go Free Condo Awards at WVR Redemption Condos are only available for a limited number of units at each WVR Redemption Condo. Minimum length of stay requirements vary by WVR Redemption Condo; however, all WVR Redemption Condos have a minimum stay requirement of at least two consecutive nights at the same WVR Redemption Condo. The minimum length of stay requirement of a WVR Redemption Condo must be adhered to when a Member redeems Wyndham Rewards points for a Go Free Condo Award at such property. Members with a sufficient number of points to redeem for Go Free Condo Award(s) at a WVR Redemption Condo for only one (1) night have the option to do so, and pay for the remainder of the stay at prevailing rates. Such rates and any fees associated with the paid portion of the stay are subject to the booking policy of the applicable WVR Redemption Condo, and certain advance fees and deposits may be payable in connection with the paid portion of the stay. Please inquire about such rates and fees at the time of your Go Free Condo Award(s) booking. Go Free Condo Awards at WVR Redemption Condos must be booked at least two (2) nights in advance of check-in.
- Go Free Condo Awards at WVR Redemption Condos may be used in succession with each other, subject to availability (but can’t be used in succession with Go Fast Condo Awards (as defined in Section III(G-1)(1) below). Go Free Condo Awards at WVR Redemption Condos may not be combined with any other coupon, offer or special promotion for the stay.
- Go Free Condo Awards at WVR Redemption Condos do not include customer requested daily housekeeping services or incidental charges (such as, but not limited to, long distance telephone calls, movie rentals or pet fees). Housekeeping services are available for an additional fee. Contact Wyndham Rewards Vacation Rentals directly for specific fees and their due dates.
- Go Free Condo Awards at WVR Redemption Condos are transferrable, but the Member must redeem Wyndham Reward points for the Go Free Condo Award at a WVR Redemption Condo by booking on behalf of the staying guest via the applicable Wyndham Rewards Vacation Rentals applicable number in Section III(D-2)(7) below.
- Notwithstanding anything to the contrary that may be contained in these Terms and Conditions, Go Free Condo Award nights at WVR Redemption Condos qualify as Qualifying Nights for the purpose of obtaining a Member Level but do not count toward obtaining base Wyndham Rewards points or Travel Partner Currency. One (1) Go Free Condo Award used at a WVR Redemption Condo qualifies as one (1) Qualifying Night regardless of the number of bedrooms within such WVR Redemption Condo; for example, a Go Free Condo Award night at a three (3) bedroom WVR Redemption Condo will require redemption of forty-five thousand (45,000) Wyndham Rewards points and count as one (1) Qualifying Night. Please allow up to sixty (60) days from your date of departure for your Go Free Condo Award to appear as a Qualifying Night in the Member Level section of your Member account.
- Room types vary by WVR Redemption Condo. Members in the US and Canada must contact Wyndham Rewards Vacation Rentals at 1-866-370-0727 to determine whether a Go Free Condo Award is available at a WVR Redemption Condo on such Member’s desired date; Members outside of the US and Canada should use the applicable phone number for Wyndham Rewards Member Services found here to check availability.
- Points will be withdrawn from the Member’s Wyndham Rewards account at the time of booking a Go Free Condo Award at a WVR Redemption Condo.
- The cancellation policy applicable to any booking at a WVR Redemption Condo is determined by such WVR Redemption Condo. As such, cancellation policies vary by property and time of year, and certain WVR Redemption Condo reservations may not be cancellable or changeable at all – meaning that all points redeemed, and any amounts paid and payable in connection with any paid nights included in such reservation, will be forfeited and/or owed by the Member, as applicable, in the event of a cancellation or change to such reservation. Other WVR Redemption Condos may require long lead times to cancel or change a reservation and/or allow for only partial return of points, partial reimbursement of any advanced payments and/or partial forgiveness of any amounts payable, as applicable, in the event of a cancellation or change to such reservation. Members in the U.S. and Canada must contact Wyndham Rewards Vacation Rentals at 1-866-370-0727 for the applicable WVR Redemption Condo’s cancellation policy; Members outside of the US and Canada must use the applicable phone number found here for Wyndham Rewards Member Services to inquire. If a Member cancels his/her reservation through Wyndham Rewards Vacation Rentals within the applicable WVR Redemption Condo’s cancellation policy, all points redeemed for the Go Free Condo Award(s) will automatically be returned to his or her account Without limiting the foregoing, points will be forfeited and will not be credited to a Member’s account if he or she cancels outside of the applicable WVR Redemption Condo’s cancellation policy.
- Without limiting any provision contained in these Terms and Conditions, Sponsor may modify, alter, delete or add new terms and conditions applicable to Go Free Condo Awards at WVR Redemption Condos (including, without limitation, by increasing the minimum points required for use), and/or terminate this portion of the Program in its entirety, at any time without notice.
E-1. Go Free Home Awards for WVR Redemption Homes
- Members can redeem 15,000 points per bedroom per home (“Go Free Home Awards”) at WVR Redemption Homes (as defined below), subject to the terms and conditions set forth in this Section III(E-1). “WVR Redemption Homes” means Wyndham Vacation Rentals North America homes in the following locations: Smoky Mountain, TN; Gulf Shores, AL; Steamboat Springs, CO; Aspen, CO; Beaver Creek, CO; Park City, UT, Palm Springs, CA; Hilton Head, SC; Isle of Palms, SC; Kiawah Island, SC; Seabrook, SC; Vail, CO; and Northwest Florida including Beaches of South Walton, Destin, Fort Walton Beach, Navarre Beach, Panama City Beach, Pensacola Beach, and Perdido Key. Because a Go Free Home Award at a WVR Redemption Home requires the use of 15,000 points per bedroom per home, a Go Free Home Award at a multi-bedroom home will require use of more than 15,000 points. For example, a Go Free Home Award night at a two (2) bedroom WVR Redemption Home will require use of thirty thousand (30,000) points; a Go Free Home Award night at a three (3) bedroom WVR Redemption Home will require use of forty-five thousand (45,000) points, etc. For clarity, a Go Free Home Award at a WVR Redemption Home cannot be obtained unless the Member has enough points for all bedrooms within the applicable home; a Member cannot redeem points for less than all bedrooms and pay for the remaining bedrooms. A Go Free Home Award covers room rate, local taxes, and resort/facility, reservation and cleaning fees. Maximum occupancy limits apply.
- Reservations for a Go Free Home Award at a WVR Redemption Home are subject to availability and minimum age requirements may apply. Notwithstanding anything to the contrary contained in these Terms and Conditions, blackout dates/rates apply to Go Free Home Awards at WVR Redemption Homes and will vary by WVR Redemption Home and time of year. Go Free Home Awards at WVR Redemption Homes are only available for a limited number of units at each WVR Redemption Home. Minimum length of stay requirements vary by WVR Redemption Home; however, all WVR Redemption Homes have a minimum stay requirement of at least two consecutive nights at the same WVR Redemption Home and the minimum stay requirement of a WVR Redemption Home must be adhered to when a Member redeems Wyndham Rewards points for a Go Free Home Award at such property. Members with a sufficient number of points to redeem for Go Free Home Award(s) at a WVR Redemption Home for only one (1) night have the option to do so, and pay for the remainder of the stay at prevailing rates. Such rates and any fees associated with the paid portion of the stay are subject to the booking policy of the applicable WVR Redemption Home, and certain advance fees and deposits may be payable in connection with the paid portion of the stay. Please inquire about such rates and fees at the time of your Go Free Home Award(s) booking. Go Free Home Awards at a WVR Redemption Homes must be booked at least two (2) nights in advance of check-in.
- Go Free Home Awards at WVR Redemption Homes may be used in succession with each other, subject to availability, but can’t be used in succession with Go Fast Home Awards (as defined in Section III(H-1)(1) below). Go Free Home Awards at WVR Redemption Homes may not be combined with any other coupon, offer or special promotion for the stay.
- Go Free Home Awards at WVR Redemption Homes do not include customer requested daily housekeeping services or incidental charges (such as, but not limited to, long distance telephone calls, movie rentals or pet fees). Housekeeping services are available for an additional fee. Contact Wyndham Rewards Vacation Rentals directly for specific fees and their due dates.
- Go Free Home Awards at WVR Redemption Homes are transferrable, but the Member must redeem Wyndham Rewards points for the Go Free Home Award at a WVR Redemption Home by booking on behalf of the staying guest via the applicable Wyndham Rewards Vacation Rentals number in Section III(E-1)(7)below.
- Notwithstanding anything to the contrary that may be contained in these Terms and Conditions, Go Free Home Award nights at WVR Redemption Homes qualify as Qualifying Nights for the purpose of obtaining a Member Level but do not count toward obtaining base Wyndham Rewards points or Travel Partner Currency. One (1) Go Free Home Award used at a WVR Redemption Home qualifies as one (1) Qualifying Night regardless of the number of bedrooms within such WVR Redemption Home; for example, a Go Free Home Award night at a three (3) bedroom WVR Redemption Home will require redemption of forty-five thousand (45,000) Wyndham Rewards points and count as one (1) Qualifying Night. Please allow up to sixty (60) days from your date of departure for your Go Free Home Award to appear as a Qualifying Night in the Member Level section of your Member account.
- Room types vary by WVR Redemption Home. Members in the US and Canada must contact Wyndham Rewards Vacation Rentals at 1-866-370-0727 to determine whether a Go Free Home Award is available at a WVR Redemption Home on such Member’s desired date; Members outside of the US and Canada should use the applicable phone number for Wyndham Rewards Member Services found here to check availability.
- Points will be withdrawn from the Member’s Wyndham Rewards account at the time of booking a Go Free Home Award at a WVR Redemption Home.
- The cancellation policy applicable to any booking at a WVR Redemption Home is determined by such WVR Redemption Home. As such, cancellation policies vary by property and time of year, and certain WVR Redemption Home reservations may not be cancellable or changeable at all – meaning that all points redeemed, and any amounts paid and payable in connection with any paid nights included in such reservation, will be forfeited and/or owed by the Member, as applicable, in the event of a cancellation or change to such reservation. Other WVR Redemption Homes may require long lead times to cancel or change a reservation and/or allow for only partial return of points, partial reimbursement of any advanced payments and/or partial forgiveness of any amounts payable, as applicable, in the event of a cancellation or change to such reservation. Members in the U.S. and Canada must contact Wyndham Rewards Vacation Rentals at 1-866-370-0727 for the applicable WVR Redemption Home’s cancellation policy; Members outside of the US and Canada must use the applicable phone number found here for Wyndham Rewards Member Services to inquire. If a Member cancels his/her reservation through Wyndham Rewards Vacation Rentals within the applicable WVR Redemption Home’s cancellation policy, all points redeemed for the Go Free Home Award(s) will automatically be returned to his or her account (provided they have not expired as of the date of such cancellation). Without limiting the foregoing, points will be forfeited and will not be credited to a Member’s account if he or she cancels outside of the applicable WVR Redemption Home’s cancellation policy.
- Without limiting any provision contained in these Terms and Conditions, Sponsor may modify, alter, delete or add new terms and conditions applicable to Go Free Home Awards at WVR Redemption Homes (including without limitation, by increasing the minimum points required for use), and/or terminate this portion of the Program in its entirety, at any time without notice.
E-2. Go Free Home Awards for Redemption Cottages
- Members can also redeem Go Free Home Awards at Redemption Cottages (as defined below), subject to the terms and conditions set forth in this Section III(E-2). “Redemption Cottages” means all accommodations that can be found on www.chooseacottage.co.uk/wr2. Because a Go Free Home Award at a Redemption Cottage requires the use of 15,000 points per bedroom per cottage, a Go Free Home Award at a multi-bedroom cottage will require use of more than 15,000 points. For example, a Go Free Home Award night at a two (2) bedroom Redemption Cottage will require use of thirty thousand (30,000) points; a Go Free Home Award night at a three (3) bedroom Redemption Cottage will require use of forty-five thousand (45,000) points, etc. For clarity, a Go Free Home Award at a Redemption Cottage cannot be obtained unless the Member has enough points for all bedrooms within the applicable cottage; a Member cannot redeem points for less than all bedrooms and pay for the remaining bedrooms. A Go Free Home Award covers room rate, local taxes and booking fee. Go Free Home Awards at Redemption Cottages do not include, in some cases, linen, fuel and pet charges. Charges for incidentals such as, but not limited to, long distance telephone calls or movie rentals, are also not included. Contact the Redemption Cottage directly for specific fees. Maximum occupancy limits apply.
- Reservations for a Go Free Home Award at a Redemption Cottage are subject to availability. Notwithstanding anything to the contrary contained in these Terms and Conditions, blackout dates/rates apply to Go Free Home Awards at Redemption Cottages and will vary by Redemption Cottage and time of year. Minimum length of stay requirements vary by Redemption Cottage; however, all Redemption Cottages have a minimum stay requirement of at least two consecutive nights at the same Redemption Cottage. The minimum stay requirement of a Redemption Cottage must be adhered to when a Member redeems Wyndham Rewards points for a Go Free Home Award at such property. Members with a sufficient number of points to redeem for Go Free Home Award(s) at a Redemption Cottage for only one (1) night have the option to do so, and pay for the remainder of the stay at prevailing rates. Such rates and any fees associated with the paid portion of the stay are subject to the conditions found at www.cottages.com/legal/booking-conditions and payable in Sterling. Please inquire about such rates and fees at the time of your Go Free Home Award(s) booking. Travel insurance is not available from Wyndham Vacation Rentals (UK).
- Go Free Home Awards at Redemption Cottages may be used in succession with each other for stays longer than one (1) night, subject to availability. Go Free Home Awards at Redemption Cottages may not be combined with any other coupon, offer or special promotion for the stay.
- Go Free Home Awards at Redemption Cottages are transferrable, but the Member must redeem Wyndham Rewards points for the Go Free Home Award at a Redemption Cottage by booking on behalf of the staying guest via the applicable Wyndham Rewards Vacation Rentals (UK) number located in Section III(E-2)(6) below.
- Notwithstanding anything to the contrary that may be contained in these Terms and Conditions, Go Free Home Award nights at Redemption Cottages qualify as Qualifying Nights for the purpose of obtaining a Member Level but do not count toward obtaining base Wyndham Rewards points or Travel Partner Currency. One (1) Go Free Home Award used at a Redemption Cottage qualifies as one (1) Qualifying Night regardless of the number of bedrooms within such Redemption Cottage; for example, a Go Free Home Award night at a three (3) bedroom Redemption Cottage will require redemption of forty-five thousand (45,000) Wyndham Rewards points and count as one (1) Qualifying Night. Please allow up to sixty (60) days from your date of departure for your Go Free Home Award to appear as a Qualifying Night in the Member Level section of your Member account.
- Accommodations vary by Redemption Cottage. Members in the US and Canada must contact Wyndham Rewards Vacation Rentals (UK) at 1-866-232-8628 to determine whether a Go Free Home Award is available at a Redemption Cottage on such Member’s desired date; Members outside of the US and Canada should use the applicable phone number for Wyndham Rewards Member Services (provided in Section (I)(2) of these Terms and Conditions) to check availability.
- Points will be withdrawn from the Member’s Wyndham Rewards account at the time of booking a Go Free Home Award at a Redemption Cottage.
- Cancellation policies are subject to the conditions found at www.cottages.com/legal/booking-conditions and may vary by Redemption Cottage and time of year. As such, cancellation policies vary by property and time of year, and certain Redemption Cottage reservations may not be cancellable or changeable at all – meaning that all points redeemed, and any amounts paid and payable in connection with any paid nights included in such reservation, will be forfeited and/or owed by the Member, as applicable, in the event of a cancellation or change to such reservation. Other Redemption Cottages may require long lead times to cancel or change a reservation and/or allow for only partial return of points, partial reimbursement of any advanced payments and/or partial forgiveness of any amounts payable, as applicable, in the event of a cancellation or change to such reservation. Members in the U.S. and Canada must contact Wyndham Rewards Vacation Rentals (UK) at 1-866-232-8628 for the applicable cancellation policy; Members outside of the US and Canada must use the applicable phone number for Wyndham Rewards Member Services (provided in Section (I)(2) of these Terms and Conditions) to inquire. If a Member cancels his/her reservation through Wyndham Rewards Vacation Rentals (UK) within the applicable cancellation policy, all points redeemed for the Go Free Home Award(s) will automatically be returned to his or her account (provided they have not expired as of the date of such cancellation). No cash equivalent is available. Without limiting the foregoing, points will be forfeited and will not be credited to a Member’s account if he or she cancels outside of the cancellation policy.
- Without limiting any provision contained in these Terms and Conditions, Sponsor may modify, alter, delete or add new terms and conditions applicable to Go Free Home Awards at Redemption Cottages (including without limitation, by increasing the minimum points required for use), and/or terminate this portion of the Program in its entirety, at any time without notice.
E-3. Go Free Home Awards for Redemption Landal GreenParks
- Members can also redeem Go Free Home Awards at Redemption Landal GreenParks (as defined below), subject to the terms and conditions set forth in this Section III(E-3). "Redemption Landal GreenParks" means certain units within Landal GreenParks Holding parks in the following locations: Landal Landgoed 't Loo (Oldebroek, Gelderland, The Netherlands), Landal de Lommerbergen (Reuver, Limburg, The Netherlands), Landal Sluftervallei (Texel, North Holland, The Netherlands), Hof van Saksen (Nooitgedacht, Drenthe, The Netherlands), Landal het Vennenbos (Hapert, Brabant, The Netherlands), Landal Reeuwijkse Plassen (Reeuwijk, South Holland, The Netherlands), Landal Sonnenberg (Leiwen, Moselle, Germany), Landal Winterberg (Winterberg, Sauerland, Germany), Landal Marina Lipno (Lipno, South Bohemia, Czech Republic), and Landal Hochmontafon (Gargellen, Vorarlberg, Austria). Because a Go Free Home Award at a Redemption Landal GreenPark requires the use of 15,000 points per bedroom per unit, a Go Free Home Award at a multi-bedroom unit will require use of more than 15,000 points. For example, a Go Free Home Award night at a two (2) bedroom Redemption Landal GreenPark unit will require use of thirty thousand (30,000) points; a Go Free Home Award night at a three (3) bedroom Redemption Landal GreenPark unit will require use of forty-five thousand (45,000) points, etc. For clarity, a Go Free Home Award at a Redemption Landal GreenPark cannot be obtained unless the Member has enough points for all bedrooms within the applicable unit; a Member cannot redeem points for less than all bedrooms and pay for the remaining bedrooms. A Go Free Home Award covers room rate, local taxes, resort/facility fees, reservation and cleaning/linen fees. Go Free Home Awards at Redemption Landal GreenParks do not include customer requested daily housekeeping services or incidental charges (such as, but not limited to, long distance telephone calls, movie rentals or pet fees). Housekeeping services are available for an additional fee. Contact Wyndham Rewards Landal GreenPark at the applicable number for specific fees and their due dates. Maximum occupancy limits apply.
- Reservations for a Go Free Home Award at a Redemption Landal GreenPark are subject to availability. Notwithstanding anything to the contrary contained in these Terms and Conditions, blackout dates/rates apply to Go Free Home Awards at Redemption Landal GreenParks and will vary by Redemption Landal GreenPark and time of year. Go Free Home Awards at Redemption Landal GreenParks are only available for a limited number of units at each Redemption Landal GreenPark. Minimum stay requirements vary by Redemption Landal GreenPark; however, all Redemption Landal GreenParks have a minimum stay requirement of at least three (3) consecutive nights at the same Redemption Landal GreenPark and the minimum length of stay requirement of a Redemption Landal GreenPark must be adhered to when a Member redeems Wyndham Rewards points for a Go Free Home Award at such property. Members with a sufficient number of points to redeem for Go Free Home Award(s) at a Redemption Landal GreenPark for only one (1) night have the option to do so, and pay for the remainder of the stay at prevailing rates. Such rates and any fees associated with the paid portion of the stay, including, but not limited to, the per person daily local tax, are subject to a an advance deposit requirement, and other Landal GreenParks' terms and conditions ; please review such terms and conditions prior to booking any Go Free Home Award. Go Free Home Awards at a Redemption Landal GreenPark must be booked at least seventy-two (72) hours in advance of check-in.
- Go Free Home Awards at Redemption Landal GreenParks may be used in succession with each other, subject to availability, but can't be used in succession with Go Fast Home Awards (as more particularly described in Section III(H-2) below). Go Free Home Awards at Redemption Landal GreenParks may not be combined with any other coupon, offer or special promotion for the stay.
- Go Free Home Awards at Redemption Landal GreenParks are transferrable, but the Member must redeem Wyndham Rewards points for the Go Free Home Award at a Redemption Landal GreenPark by booking on behalf of the staying guest via the Wyndham Rewards Landal GreenParks number.
- Notwithstanding anything to the contrary that may be contained in these Terms and Conditions, Go Free Home Award nights at Redemption Landal GreenParks qualify as Qualifying Nights for the purpose of obtaining a Member Level but do not count toward obtaining base Wyndham Rewards points or Travel Partner Currency. One (1) Go Free Home Award used at a Redemption Landal GreenPark qualifies as one (1) Qualifying Night regardless of the number of bedrooms within such Redemption Landal GreenPark; for example, a Go Free Home Award night at a three (3) bedroom Redemption Landal GreenPark will require redemption of forty-five thousand (45,000) Wyndham Rewards points and count as one (1) Qualifying Night. Please allow up to sixty (60) days from your date of departure for your Go Free Home Award to appear as a Qualifying Night in the Member Level section of your Member account.
- Room types vary by Redemption Landal GreenPark. Members in the US and Canada must contact Wyndham Rewards Landal GreenParks at 1-888-862-8053 to determine whether a Go Free Home Award is available at a Redemption Landal GreenPark on such Member's desired date; Members outside of the US and Canada should use the applicable phone number for Wyndham Rewards Member Services found here to check availability.
- Points will be withdrawn from the Member's Wyndham Rewards account at the time of booking a Go Free Home Award at a Redemption Landal GreenPark.
- Go Free Home Awards, whether or not they are combined with paid nights, at any Redemption Landal GreenPark are non-cancellable within twenty-eight (28) days prior to Member's check-in date - meaning that all points redeemed, and any amounts paid and payable in connection with any paid nights included in such reservation, will be forfeited and/or owed by the Member, as applicable, in the event of a cancellation of such reservation. If a Member cancels his/her reservation through Wyndham Rewards Landal GreenParks more than twenty-eight (28) days prior to Member's check-in date, all points redeemed for the Go Free Home Award(s) will automatically be returned to his or her account (provided they have not expired as of the date of such cancellation) and any payments made by the Member for such reservation will be refunded. Without limiting any provision contained in these Terms and Conditions, Sponsor may modify, alter, delete or add new terms and conditions applicable to Go Free Home Awards at Redemption Landal GreenParks (including without limitation, by increasing the minimum points required for use), and/or terminate this portion of the Program in its entirety, at any time without notice. Additionally, Go Free Home Awards are also subject to Landal GreenPark's terms and conditions, except to the extent of inconsistency with these Terms and Conditions, in which case these Terms and Conditions will prevail.
F-1. Go Fast Awards for Go Fast Award Participating Hotels
- In addition, or as an alternative, to redeeming points for a Go Free Award, Members may be eligible to combine the redemption of Wyndham Rewards points with the payment of cash for stays at Go Fast Award Participating Hotels (as defined below) (a "Go Fast Award"). Not all Participating Hotels participate in the Go Fast Award program at all times. In addition, TRYP by Wyndham hotels do not participate in the Go Fast Award program at any time. For purposes of these Terms and Conditions, a "Go Fast Award Participating Hotel" means any Participating Hotel then offering a Go Fast Award as described herein.
- A Member has the option to redeem 3,000 Wyndham Rewards points and pay cash to obtain a Go Fast Award at a Go Fast Award Participating Hotel, subject to availability. A Go Fast Award is valid only for the room rate (excluding taxes) for one (1) single or double standard hotel room for up to the maximum occupancy of the room. A Go Fast Award does not include incidental charges (such as, but not limited to, long distance telephone calls, movie rentals and room service), except in the case of all-inclusive participating Wyndham Grand, Wyndham Hotels and Resorts, and Wyndham Garden properties, where a Go Fast Award also includes meals and other amenities for up to two (2) guests. The amount of cash required for a Go Fast Award at any given Go Fast Award Participating Hotel will vary by Go Fast Award Participating Hotel and is determined by Sponsor. Members may perform a hotel search on http://www.wyndhamrewards.com to determine whether a Participating Hotel is a Go Fast Award Participating Hotel on the Member's desired dates, and for more information on a Go Fast Award Participating Hotel's applicable cash payment levels. The cash portion of the Go Fast Award must be paid in the Go Fast Award Participating Hotel's local currency, and can be made with any form of payment accepted by the Participating Hotel, which may include cash, credit card and/or check.
- Go Fast Awards are valid only for the specific Go Fast Award Participating Hotel requested when redeemed. The points redemption required for a Go Fast Award occurs at time of reservation, and the cash payment required for a Go Fast Award will be made at check-out. Certain arrival and departure restrictions may apply to use a Go Fast Award. Rooms are subject to availability.
- A Member who wishes to cancel a previously booked Go Fast Award must do so by the earlier of (a) 4:00 pm the day before a Member’s scheduled check-in date (in the time zone of the Participating Hotel), and (b) the applicable Participating Hotel’s deadline. For clarity, Participating Hotels may have policies that require cancellation prior to 4:00 pm the day before a Member’s scheduled check-in date; in such cases, the Participating Hotel’s cancellation policy will govern. The cancellation policy applicable to a Member’s Go Fast Award will be displayed, in the case of an online reservation, or explained, in the case of a reservation made with Member Services, prior to finalization of the reservation. If a Member cancels his/her Go Fast Award reservation through Wyndham Rewards Member Services or online at WyndhamRewards.com in accordance with the applicable cancellation policy, all points redeemed for the Go Fast Award will automatically be returned to his/her account (provided they have not expired as of the date of such cancellation), but if a Member cancels his/her Go Fast Award reservation outside of the applicable cancellation policy, he/she will forfeit the points for such reservation and he/she will be obligated to pay the cash portion of the Go Fast Award reservation. If a change or cancellation is made on a Go Fast Award reservation after some or all of the points redeemed for such Go Fast Award have expired, the expired points (a) will be forfeited; (b) will not be usable in connection with the modified reservation (in the case of a change), any future reservation or for any other purpose; and (c) will not be re-credited to the Member's account, even in cases where the change or cancellation has been made in accordance with the applicable cancellation policy. No points will be re-credited to a Member's account and the Member will be held responsible for the cash payment required for such Go Fast Award in the event of a no-show, or if the Member cancels a reservation in violation of the above cancellation procedures.
- Multiple Go Fast Awards can be combined for stays longer than one (1) night, subject to availability. Go Fast Awards may also be used in succession with Go Free Awards for stays longer than one (1) night, subject to availability. Go Fast Awards may not be combined with any other coupon, offer or special promotion for the stay.
- A Go Fast Award Participating Hotel's minimum length of stay requirement must be adhered to when a Member uses a Go Fast Award at such Go Fast Award Participating Hotel. In any case where a Member uses a Go Fast Award where there is a minimum stay requirement, such Member must pay for the remaining nights, and/or or use additional Go Fast Awards and/or Go Free Awards for such nights, to the extent available to such Member pursuant to these Terms and Conditions.
- Go Fast Awards are transferrable, but the Member must redeem Wyndham Reward points for the Go Fast Award by calling Wyndham Rewards Member Services at the applicable number provided in Section I(2) above or by booking the Go Fast Award online on behalf of the staying guest. The person to whom the Go Fast Award has been transferred will be responsible for the cash payment at check-out.
- Total cash value Member will be charged in addition to Wyndham Rewards points redeemed for the Go Fast Award will be shown during the booking process before purchase.
- Notwithstanding anything to the contrary that may be contained in these Terms and Conditions, Go Fast Award nights at Go Fast Award Participating Hotels qualify as Qualifying Nights for the purpose of obtaining a Member Level (as further described in Section IV below) but do not count toward obtaining base Wyndham Rewards points or Travel Partner Currency.
- Without limiting any provision contained in these Terms and Conditions, Sponsor may modify, alter, delete or add new terms and conditions applicable to Go Fast Awards at Go Fast Award Participating Hotels (including without limitation, by increasing the minimum points required for use), and/or terminate this portion of the Program in its entirety, at any time without notice.
The Process and Rules for use of Go Fast Awards at Go Fast Award Participating Hotels may vary by brand. See Matrix Below:
Go Fast Award Redemption |
|
Baymont Inns and Suites |
Members can book at www.wyndhamrewards.com or by contacting Member Services at the applicable number provided in Section I(2) of these Terms and Conditions. The Go Fast Award is valid for the room rate for one single or double standard hotel room up to the maximum occupancy of the room. Taxes and fees are not included. Credit card is required to book a Go Fast Award. All other charges and expenses must be paid for by the Member, except at participating all-inclusive Wyndham Grand, Wyndham Hotels and Resorts, and Wyndham Garden properties which include meals and other amenities for up to two (2) guests as part of the Go Fast Award. |
TRYP by Wyndham |
TRYP by Wyndham hotels do not participate in the Go Fast Award program. |
Dolce Hotels and Resorts |
MEMBERS CAN ONLY BOOK BY CONTACTING MEMBER SERVICES AT THE APPLICABLE NUMBER PROVIDED IN SECTION I(2) OF THESE TERMS AND CONDITIONS. The Go Fast Award is valid for the room rate for one single or double standard hotel room up to the maximum occupancy of the room. Taxes and fees are not included. Credit card is required to book a Go Fast Award. All other charges and expenses must be paid for by the Member. |
F-2. Caesars Go Fast Awards for Caesars Go Fast Award Participating Properties
- As an alternative to redeeming points for a Caesars Go Free Award, Members may be eligible to combine the redemption of Wyndham Rewards points with the payment of cash for stays at Caesars Go Fast Award Participating Properties (as defined below) (a "Caesars Go Fast Award"). Not all Participating Caesars Entertainment Properties participate in the Caesars Go Fast Award program at all times. For purposes of these Terms and Conditions, a "Caesars Go Fast Award Participating Properties" means any Participating Caesars Entertainment Property then offering a Caesars Go Fast Award as described herein.
- A Member has the option to redeem 3,000 Wyndham Rewards points and pay cash to obtain a Caesars Go Fast Award, subject to availability. A Caesars Go Fast Award is valid only for the room rate (excluding taxes) for one (1) single or double standard hotel room for up to the maximum occupancy of the room. A Caesars Go Fast Award does not include resort fees (i.e., per room fees charged by Participating Caesars Entertainment Properties each night of a guest’s stay for the guest’s potential use of a property's equipment, amenities and/or facilities) or incidental charges (i.e., charges that may or may not be incurred by a guest depending on his or her activities at the property, such as, but not limited to, long distance telephone calls, movie rentals and room service). The amount of cash required for a Caesars Go Fast Award will vary by Caesars Go Fast Award Participating Property. Members may perform a hotel search on http://www.wyndhamrewards.com to determine whether a Participating Caesars Entertainment Property is a Caesars Go Fast Award Participating Property on the Member's desired dates, and for more information on a Caesars Go Fast Award Participating property's applicable cash payment levels. In the case of a stay that consists only of Caesars Go Fast Award nights, an advanced deposit in an amount equal to the applicable cash amount payable for the first night’s stay (plus applicable taxes), made by credit card, is required at time of booking, with the remaining balance for the stay due at time of check-in. In the case of a stay that includes one or more Caesars Go Fast Award nights and one or more fully paid nights, a deposit for the first fully paid night, including tax, is payable at the time of booking. All amounts owed in connection with a Caesars Go Fast Award must be paid in the Caesars Go Fast Award Participating Property's local currency, and can be made with any form of payment accepted by the applicable property, which may include cash, credit card and/or check.
- Caesars Go Fast Awards may be used in succession with each other for stays longer than one (1) night, subject to availability (but can’t be used in succession with Caesars Go Free Awards (as described in Section III(C-2) above). Caesars Go Fast Awards may not be combined with any other coupon, offer or special promotion for the stay.
- Caesars Go Fast Awards do not include resort fees, optional services (such as, but not limited to, parking or pet fees) or incidental charges (such as, but not limited to, long distance telephone calls or movie rentals). Resorts fees are charged per room per night and vary by property. Contact the applicable property directly for specific fee amounts. Caesars Go Fast Awards are valid only for the specific Caesars Go Fast Award Participating Property requested when redeemed. The points redemption required for a Caesars Go Fast Award, along with the payment of the deposit described in Section III(F-2)(2) above, occurs at time of reservation.
- Caesars Go Fast Awards are transferrable, but the Member must redeem Wyndham Reward points and pay the deposit described in Section III(F-2)(2) above for the Caesars Go Fast Award by booking on behalf of the staying guest via the applicable Wyndham Rewards number found here. The person to whom the Caesars Go Fast Award has been transferred will be responsible payment of the remaining balance for the stay at time of check-in.
- Notwithstanding anything to the contrary that may be contained in these Terms and Conditions, Caesars Go Fast Award nights qualify as Qualifying Nights for the purpose of obtaining a Member Level but do not count toward obtaining base Wyndham Rewards points or Travel Partner Currency. Please allow up to sixty (60) days from your date of departure for your Caesars Go Fast Award to display as a Qualifying Night in your Member account.
- The cancellation policy applicable to any booking at a Caesars Go Fast Award Participating Property is determined by such property. As such, cancellation policies vary by property and time of year. Members in the U.S. and Canada must contact Wyndham Rewards at 1-866-996-737 for the applicable cancellation policy; Members outside of the US and Canada must use the applicable phone number found here for Wyndham Rewards Member Services to inquire. If a Member cancels his/her reservation within the applicable Caesars Go Fast Award Participating Property’s cancellation policy, all points redeemed for the Caesars Go Fast Award(s) will automatically be returned to his or her account (provided they have not expired as of the date of such cancellation) and any amounts pre-paid as part of such reservation, will be refunded. Without limiting the foregoing, (i) points will be forfeited and will not be credited to a Member’s account and (ii) the Member will forfeit the deposit paid in accordance with Section III(F-2)(2) above (including applicable taxes) if he or she cancels outside of the applicable property’s cancellation policy. If a change or cancellation is made on a Caesars Go Fast Award(s) reservation after some or all of the points redeemed in connection with such reservation have expired, the expired points (a) will be forfeited; (b) will not be usable in connection with the modified reservation (in the case of a change), any future reservation or for any other purpose; and (c) will not be re-credited to the Member’s account, even in cases where the change or cancellation has been made in accordance with the applicable property’s cancellation policy. No points will be re-credited to a Member's account in the event of a no-show or a partial use of a Caesars Go Fast Award.
Any regular paid nights booked as part of a stay that includes Caesars Go Fast Award nights, if cancelled within the applicable property’s cancellation policy, may be cancelled without penalty by calling Wyndham Rewards at 1-866-996-7937 or visiting www.wyndhamrewards.com. Any changes to, or cancellation of such regular paid nights occurring outside of the applicable Participating Caesars Entertainment Property’s cancellation policy will result in forfeiture of the one-night deposit, including taxes, paid at the time of the booking. - Without limiting any provision contained in these Terms and Conditions, Sponsor may modify, alter, delete or add new terms and conditions applicable to Caesars Go Fast Awards (including, without limitation, by increasing the minimum points required for use), and/or terminate this portion of the Program in its entirety, at any time without notice.
G-1. Go Fast Condo Awards for Participating WVO Properties and WVO Redemption Condos
- Members can also redeem 3,000 points and pay cash per bedroom per condo (a “Go Fast Condo Award”) at Participating WVO Properties and WVO Redemption Condos, subject to the terms and conditions set forth in this Section G-1. Because a “Go Fast Condo Award” at a Participating WVO Property or WVO Redemption Condo requires the use of 3,000 points plus cash per bedroom per unit a Go Fast Condo Award night at a multi-bedroom unit will require the use of more than 3,000 points. For example, a night at a two (2) bedroom Participating WVO Property or WVO Redemption Condo will require use of 6,000 points plus a cash payment. For clarity, a Go Fast Condo Award at a Participating WVO Property or WVO Redemption Condo cannot be obtained unless the Member has enough points for all bedrooms within the applicable unit; a Member cannot redeem points for less than all bedrooms and pay for the remaining bedrooms. A Go Fast Condo Award covers a portion of the room rate only, excluding taxes. Maximum occupancy limits apply.
- Reservations for a Go Fast Condo Award at a Participating WVO Property or WVO Redemption Condo are subject to availability. Notwithstanding anything to the contrary contained in these Terms and Conditions, blackout dates apply to Go Fast Condo Awards at Participating WVO Properties and WVO Redemption Condos and will vary by Participating WVO Property and WVO Redemption Condo. Further, Go Fast Condo Awards are only available at a limited number of units at each Participating WVO Property and WVO Redemption Condo. Minimum stay of two consecutive nights is required at all Participating WVO Properties and WVO Redemption Condos; such requirement must be adhered to when a Member redeems Wyndham Rewards points for a Go Fast Condo Award at a Participating WVO Property or WVO Redemption Condo. Members with a sufficient number of points to redeem for a Go Fast Award at a Participating WVO Property or WVO Redemption Condo for only one (1) night have the option to do so, and pay for the remainder of the stay at prevailing rates. In the case of a stay at a Participating WVO Property or WVO Redemption Condo that consists only of Go Fast Condo Award nights, an advanced deposit in an amount equal to the applicable cash amount payable for the first night’s stay (plus applicable taxes), made by credit card, is required at time of booking, with the remaining balance for the stay due at time of check-in. In the case of a stay at a Participating WVO Property or WVO Redemption Condo that includes one or more Go Fast Condo Award nights and one or more fully paid nights, a deposit for the first fully paid night, including tax, is payable at the time of booking.
- Go Fast Condo Awards at Participating WVO Properties and WVO Redemption Condos may be used in succession with each other for stays longer than one (1) night, subject to availability (but can’t be used in succession with Go Free Condo Awards (as defined in Section III(D-1)(1) above). Go Fast Condo Awards at Participating WVO Properties and WVO Redemption Condos may not be combined with any other coupon, offer or special promotion for the stay.
- Go Fast Condo Awards at Participating WVO Properties and WVO Redemption Condos are transferrable, but the Member must redeem Wyndham Reward points for the Go Fast Condo Award by booking on behalf of the staying guest via the applicable Wyndham Rewards Wyndham Extra Holidays number (see table in Section III(G-1)(7)(c) below). The person to whom the Go Fast Condo Award has been transferred will be responsible for the remaining balance for the stay (if any) at time of check-in.
- Go Fast Condo Awards at Participating WVO Properties and WVO Redemption Condos do not include taxes, daily housekeeping services or incidental charges (such as, but not limited to, long distance telephone calls or movie rentals). Housekeeping services are available for an additional fee. Contact the Participating WVO Property or WVO Redemption Condo directly for specific fees.
- Room types vary by Participating WVO Property and WVO Redemption Condo. The amount of cash required for a Go Fast Condo Award at a Participating WVO Property or WVO Redemption Condo will vary by property. The cash portion of the Go Fast Condo Award and the taxes associated with such cash portion must be paid in the local currency of the applicable property, by a payment method accepted by such property.
- Booking procedures depend on whether a Member is booking at a Participating WVO Property or a WVO Redemption Condo.
- Booking Policy for Go Fast Condo Awards at Participating WVO Properties: Subject to availability, Members can redeem points for Go Fast Condo Awards for studios and one bedroom condos at Participating WVO Properties online at www.wyndhamrewards.com, so long as the Member is not combining any regular, paid nights with such Go Fast Condo Award(s). Members who wish to redeem points for Go Fast Condo Awards at Participating WVO Properties with more than one (1) bedroom and/or who wish to combine their Go Fast Condo Award(s) at such properties with regular, paid nights must contact Wyndham Rewards Wyndham Extra Holidays at the applicable number in Section III(G-1)(7)(c) below.
- Booking Policy for Go Fast Condo Awards at WVO Redemption Condos: Members must contact Wyndham Rewards Wyndham Extra Holidays at the applicable number in Section III(G-1)(7)(c) below.
- Phone numbers
Region of Residence
Wyndham Rewards Wyndham Extra Holidays Telephone Number
U.S. and Canada
1-866-370-8548
Mexico
00-800-367-8747
Asia
86-400-820-8831
Europe and the Middle East
00-800-367-87477
- Points will be withdrawn from the Member’s Wyndham Rewards account at the time of booking a Go Fast Condo Award at a Participating WVO Property or WVO Redemption Condo.
- In addition to the required advanced deposit described in Section III(G-1)(2) above, a credit card is required for all reservations made at a Participating WVO Property or WVO Redemption Condo to hold a $150.00 refundable security deposit at check-in. The hold will release one to ten (1 to 10) business days following check-out. Be advised that based on a Member’s bank or credit card company's individual terms, the hold against these funds may last up to thirty (30) days. If the hold is not released after such time, please contact the front desk supervisor at the Participating WVO Property or WVO Redemption Condo. Cash deposits are not accepted. Please consult your confirmation email or letter for security deposit details at your specific Participating WVO Property or WVO Redemption Condo.
- Reservations for a Go Fast Condo Award(s) may be cancelled without penalty by calling Wyndham Rewards Wyndham Extra Holidays at 1-866-370-8548 up to seventy-two (72) hours prior to scheduled check-in. If a Member cancels his/her reservation in accordance with the foregoing sentence, all points redeemed for the Go Fast Condo Award(s) will automatically be returned to his or her account (provided they have not expired as of the date of such cancellation), and any amounts pre-paid as part of such reservation, will be refunded. Without limiting the foregoing, (a) points will be forfeited and will not be credited to a Member’s account; AND (b) the Member will forfeit the deposit paid in accordance with Section III(G-1)(2) above (plus applicable taxes), if a Member cancels less than seventy-two (72) hours prior to scheduled check in. If a change or cancellation is made on a Go Fast Condo Award(s) reservation made at a Participating WVO Property or WVO Redemption Condo after some or all of the points redeemed in connection with such reservation have expired, the expired points (a) will be forfeited; (b) will not be usable in connection with the modified reservation (in the case of a change), any future reservation or for any other purpose; and (c) will not be re-credited to the Member’s account, even in cases where the change or cancellation has been made in accordance with the cancellation policy described above. No points will be re-credited to a Member's account in the event of a no-show or a partial use of a Go Fast Condo Award at a Participating WVO Property or WVO Redemption Condo.
- Notwithstanding anything to the contrary that may be contained in these Terms and Conditions, Go Fast Condo Award nights at Participating WVO Properties and WVO Redemption Condos qualify as Qualifying Nights for the purpose of obtaining a Member Level but do not count toward obtaining base Wyndham Rewards points or Travel Partner Currency. One (1) Go Fast Condo Award used at a Participating WVO Property or WVO Redemption Condo qualifies as one (1) Qualifying Night regardless of the number of bedrooms within the applicable property. Please allow up to sixty (60) days from your date of departure for your Go Fast Condo Award to appear as a Qualifying Night in the Member Level section of your Member account.
- Without limiting any provision contained in these Terms and Conditions, Sponsor may modify, alter, delete or add new terms and conditions applicable to Go Fast Condo Awards at Participating WVO Properties and WVO Redemption Condos (including without limitation, by increasing the minimum points required for use), and/or terminate this portion of the Program in its entirety, at any time without notice.
G-2. Go Fast Condo Awards for WVR Redemption Condos
- Members can also obtain a Go Fast Condo Award for use at WVR Redemption Condos. Use of a Go Fast Condo Award at a WVR Redemption Condo is subject to the terms and conditions set forth in this Section III(G-2)(1). Because a “Go Fast Condo Award” at a WVR Redemption Condo requires the use of 3,000 points plus cash per bedroom per unit, a Go Fast Condo Award night at a multi-bedroom unit will require the use of more than 3,000 points. For example, a night at a two (2) bedroom WVR Redemption Condo will require use of 6,000 points plus a cash payment. For clarity, a Go Fast Condo Award at a WVR Redemption Condo cannot be obtained unless the Member has enough points for all bedrooms within the applicable unit; a Member cannot redeem points for less than all bedrooms and pay for the remaining bedrooms. A Go Fast Condo Award covers a portion of the room rate only, excluding taxes. Maximum occupancy limits apply.
- Reservations for a Go Fast Condo Award at a WVR Redemption Condo are subject to availability and minimum age requirements may apply. Notwithstanding anything to the contrary contained in these Terms and Conditions, blackout dates apply to Go Fast Condo Awards at WVR Redemption Condos and will vary by WVR Redemption Condo and time of year. Further, Go Fast Condo Awards are only available for a limited number of units at each WVR Redemption Condo Minimum length of stay requirements vary by WVR Redemption Condo; however, all WVR Redemption Condos have a minimum stay requirement of at least two consecutive nights. The minimum stay requirement of a WVR Redemption Condo must be adhered to when a Member redeems Wyndham Rewards points for a Go Fast Condo Award at such property. A Member with a sufficient number of points to redeem for a Go Fast Condo Award at a WVR Redemption Condo for only one (1) night has the option to do so, and pay for the remainder of the stay at prevailing rates. Such rates and any fees associated with the regular, paid portion of the stay are subject to the booking policy of the applicable WVR Redemption Condo. Please inquire about such rates and fees at the time of your Go Fast Condo Award(s) booking. Go Fast Condo Awards at WVR Redemption Condos must be booked at least two (2) nights in advance of check-in.
- Go Fast Condo Awards at WVR Redemption Condos may be used in succession with each other, subject to availability (but not in succession with Go Free Condo Awards (as defined in Section III(D-1)(1) above). Go Fast Condo Awards at WVR Redemption Condos may not be combined with any other coupon, offer or special promotion for the stay.
- Go Fast Condo Awards at WVR Redemption Condos are transferrable, but the Member must redeem Wyndham Reward points for the Go Fast Condo Award at a WVR Redemption Condo by booking on behalf of the staying guest via the applicable Wyndham Rewards Vacation Rentals number below. The person to whom the Go Fast Condo Award has been transferred will be responsible for the remaining balance for the stay (if any) at time of check-in.
- Go Fast Condo Awards at WVR Redemption Condos do not include taxes, resort/facility, reservation and cleaning fees, customer requested daily housekeeping services and other incidental charges (such as, but not limited to, long distance telephone calls, movie rentals or pet fees). Housekeeping services are available for an additional fee. Contact the applicable WVR Redemption Condo directly for specific fees and their due date(s).
- Room types vary by WVR Redemption Condo. The amount of cash required for a Go Fast Condo Award at a WVR Redemption Condo and applicable taxes and fees will vary by WVR Redemption Condo. The cash portion of the Go Fast Condo Award and applicable taxes and fees must be paid in the WVR Redemption Condo's local currency, by a payment method accepted by the WVR Redemption Condo. Members in the U.S. and Canada must contact Wyndham Rewards Vacation Rentals at 1-866-370-0727 to determine whether a Go Fast Condo Award is available at a WVR Redemption Condo on such Member’s desired dates, the cash payment level required for use of a Go Fast Condo Award at such unit on such dates, and applicable taxes and fees; Members outside of the U.S. and Canada should use the applicable phone number for Wyndham Rewards Member Services found here for such information.
- Points will be withdrawn from the Member’s Wyndham Rewards account at the time of booking a Go Fast Condo Award at a WVR Redemption Condo. An advanced deposit (made by credit card), in an amount which varies by WVR Redemption Condo, is required at time of booking. The remaining balance for your stay (if any) is due at time of check-in. Additionally, a credit card may be required to hold a refundable security deposit at check-in. Amount of security deposit (if any) will vary by WVR Redemption Condo; please check with Wyndham Rewards Vacation Rentals at 1-866-370-0727 (Members in the U.S & Canada) / applicable phone number found here (Members outside the U.S. & Canada) to determine whether a security deposit will be required, and if so, the amount of such security deposit. Any such hold will release one to ten (1 to 10) business days following check out. Be advised that based on a Member’s bank or credit card company's individual terms, the hold against these funds may last up to thirty (30) days. If the hold is not released after such time, please contact the front desk supervisor at the WVR Redemption Condo. Cash deposits are not accepted. Please consult your confirmation email or letter for security deposit details at your specific WVR Redemption Condo.
- The cancellation policy applicable to any booking at a WVR Redemption Condo is determined by such WVR Redemption Condo. As such, cancellation policies vary by property and time of year, and certain WVR Redemption Condo reservations may not be cancellable or changeable at all – meaning that all points redeemed, and any amounts paid and payable in connection with such reservation, will be forfeited and/or owed by the Member, as applicable, in the event of a cancellation or change to such reservation. Other WVR Redemption Condos may require long lead times to cancel or change a reservation and/or allow for only partial return of points, partial reimbursement of any advanced payments and/or partial forgiveness of any amounts payable, as applicable, in the event of a cancellation or change to such reservation. Members in the U.S. and Canada must contact Wyndham Rewards Vacation Rentals at 1-866-370-0727 for the applicable WVR Redemption Condo’s cancellation policy; Members outside of the U.S. and Canada must use the applicable phone number found herefor Wyndham Rewards Member Services to inquire. If a Member cancels his/her reservation through Wyndham Rewards Vacation Rentals within the applicable WVR Redemption Condo’s cancellation policy, all points redeemed for the Go Fast Condo Award(s) will automatically be returned to his or her account (provided they have not expired as of the date of such cancellation). Without limiting the foregoing, points will be forfeited and will not be credited to a Member’s account if he or she cancels outside of the applicable WVR Redemption Condo’s cancellation policy.
- Notwithstanding anything to the contrary that may be contained in these Terms and Conditions, Go Fast Condo Award nights at WVR Redemption Condos qualify as Qualifying Nights for the purpose of obtaining a Member Level but do not count toward obtaining base Wyndham Rewards points or Travel Partner Currency. One (1) Go Fast Condo Award used at a WVR Redemption Condo qualifies as one (1) Qualifying Night regardless of the number of bedrooms within such WVR Redemption Condo. Please allow up to sixty (60) days from your date of departure for your Go Fast Condo Award to appear as a Qualifying Night in the Member Level section of Member account.
- Without limiting any provision contained in these Terms and Conditions, Sponsor may modify, alter, delete or add new terms and conditions applicable to Go Fast Condo Awards at WVR Redemption Condos (including without limitation, by increasing the minimum points required for use), and/or terminate this portion of the Program in its entirety, at any time without notice.
H-1. Go Fast Home Awards at WVR Redemption Homes
- Members can also redeem 3,000 points and pay cash per bedroom per home (a “Go Fast Home Award”) at WVR Redemption Homes, subject to the terms and conditions set forth in this Section H-1. Because a Go Fast Home Award at a WVR Redemption Home requires the use of 3,000 points plus cash per bedroom per home, a Go Fast Home Award night at a multi-bedroom home will require the use of more than 3,000 points. For example, a night at a two (2) bedroom WVR Redemption Home will require use of 6,000 points plus a cash payment. For clarity, a Go Fast Home Award at a WVR Redemption Home cannot be obtained unless the Member has enough points for all bedrooms within the applicable home; a Member cannot redeem points for less than all bedrooms and pay for the remaining bedrooms. A Go Fast Home Award covers a portion of the room rate only, excluding taxes. Maximum occupancy limits apply.
- Reservations for a Go Fast Home Award at a WVR Redemption Home are subject to availability and minimum age requirements may apply. Notwithstanding anything to the contrary contained in these Terms and Conditions, blackout dates apply to Go Fast Home Awards at WVR Redemption Homes and will vary by WVR Redemption Home and time of year. Further, Go Fast Home Awards are only available for a limited number of units at each WVR Redemption Home. Minimum length of stay requirements vary by WVR Redemption Home; however, all WVR Redemption Homes have a minimum stay requirement of at least two consecutive nights. The minimum stay requirement of a WVR Redemption Home must be adhered to when a Member redeems Wyndham Rewards points for a Go Fast Home Award at such property. A Member with a sufficient number of points to redeem for a Go Fast Home Award at a WVR Redemption Home for only one (1) night have the option to do so, and pay for the remainder of the stay at prevailing rates. Such rates and any fees associated with the regular, paid portion of the stay are subject to the booking policy of the applicable WVR Redemption Home. Please inquire about such rates and fees at the time of your Go Fast Home Award(s) booking. Go Fast Home Awards at WVR Redemption Homes must be booked at least two (2) nights in advance of check-in.
- Go Fast Home Awards at WVR Redemption Homes may be used in succession with each other, subject to availability (but not in succession with Go Free Home Awards (as defined in Section III(E-1)(1) above). Go Fast Home Awards at WVR Redemption Homes may not be combined with any other coupon, offer or special promotion for the stay.
- Go Fast Home Awards at WVR Redemption Homes are transferrable, but the Member must redeem Wyndham Reward points for the Go Fast Home Award at a WVR Redemption Home by booking on behalf of the staying guest via the applicable Wyndham Rewards Vacation Rentals number below. The person to whom the Go Fast Home Award has been transferred will be responsible for the remaining balance for the stay (if any) at time of check-in.
- Go Fast Home Awards at WVR Redemption Homes do not include taxes, resort/facility, reservation and cleaning fees, customer requested daily housekeeping services and other incidental charges (such as, but not limited to, long distance telephone calls, movie rentals or pet fees). Housekeeping services are available for an additional fee. Contact the WVR Redemption Home directly for specific fees and their due date(s).
- Room types vary by WVR Redemption Home Property. The amount of cash required for a Go Fast Home Award at a WVR Redemption Home and applicable taxes and fees will vary by WVR Redemption Home. The cash portion of the Go Fast Home Award and applicable taxes fees must be paid in the WVR Redemption Home’s local currency, by a payment method accepted by the WVR Redemption Home. Members in the U.S. and Canada must contact Wyndham Rewards Vacation Rentals at 1-866-370-0727 to determine whether a Go Fast Home Award is available at a WVR Redemption Home on such Member’s desired dates, the cash payment level required for use of a Go Fast Home Award at such home on such dates and applicable taxes and fees; Members outside of the U.S. and Canada should use the applicable phone number found here for Wyndham Rewards Member Services for such information.
- Points will be withdrawn from the Member’s Wyndham Rewards account at the time of booking a Go Fast Home Award at a WVR Redemption Home.
- An advanced deposit (made by credit card), in an amount which varies by WVR Redemption Home, is required at time of booking. The remaining balance for your stay (if any) is due at time of check-in. Additionally, a credit card may be required to hold a refundable security deposit at check-in. Amount of security deposit (if any) will vary by Participating Rental Home; please check with Wyndham Rewards Vacation Rentals at 1-866-370-0727 (Members in the U.S & Canada) / applicable phone number found here (Members outside the U.S. & Canada) to determine whether a security deposit will be required, and if so, the amount of such security deposit. Any such hold will release one to ten (1 to 10) business days following check out. Be advised that based on a Member’s bank or credit card company's individual terms, the hold against these funds may last up to thirty (30) days. If the hold is not released after such time, please contact the front desk supervisor at the WVR Redemption Home. Cash deposits are not accepted. Please consult your confirmation email or letter for security deposit details at your specific WVR Redemption Home.
- The cancellation policy applicable to any booking at a WVR Redemption Home is determined by such WVR Redemption Home. As such, cancellation policies vary by property and time of year, and certain WVR Redemption Home reservations may not be cancellable or changeable at all – meaning that all points redeemed, and any amounts paid and payable in connection with such reservation, will be forfeited and/or owed by the Member, as applicable, in the event of a cancellation or change to such reservation. Other WVR Redemption Homes may require long lead times to cancel or change a reservation and/or allow for only partial return of points, partial reimbursement of any advanced payments and/or partial forgiveness of any amounts payable, as applicable, in the event of a cancellation or change to such reservation. Members in the U.S. and Canada must contact Wyndham Rewards Vacation Rentals at 1-866-370-0727 for the applicable WVR Redemption Home’s cancellation policy; Members outside of the US and Canada must use the applicable phone number found here for Wyndham Rewards Member Services to inquire. If a Member cancels his/her reservation through Wyndham Rewards Vacation Rentals within the applicable WVR Redemption Home’s cancellation policy, all points redeemed for the Go Fast Home Award(s) will automatically be returned to his or her account (provided they have not expired as of the date of such cancellation). Without limiting the foregoing, points will be forfeited and will not be credited to a Member’s account if he or she cancels outside of the applicable WVR Redemption Home’s cancellation policy.
- Notwithstanding anything to the contrary that may be contained in these Terms and Conditions, Go Fast Home Award nights at WVR Redemption Homes qualify as Qualifying Nights for the purpose of obtaining a Member Level but do not count toward obtaining base Wyndham Rewards points or Travel Partner Currency. One (1) Go Fast Home Award used at a WVR Redemption Home qualifies as one (1) Qualifying Night regardless of the number of bedrooms within such WVR Redemption Home. Please allow up to sixty (60) days from your date of departure for your Go Fast Home Award to appear as a Qualifying Night in the Member Level section of your Member account.
- Without limiting any provision contained in these Terms and Conditions, Sponsor may modify, alter, delete or add new terms and conditions applicable to Go Fast Home Awards at WVR Redemption Homes (including without limitation, by increasing the minimum points required for use), and/or terminate this portion of the Program in its entirety, at any time without notice.
H-2. Go Fast Home Awards at Redemption Landal GreenParks
- Members can also obtain a Go Fast Home Award at a Redemption Landal GreenPark, subject to the terms and conditions set forth in this Section H-2. Because a Go Fast Home Award at a Redemption Landal GreenParks requires the use of 3,000 points plus cash per bedroom per unit, a Go Fast Home Award night at a multi-bedroom unit will require the use of more than 3,000 points. For example, a night at a two (2) bedroom Redemption Landal GreenPark unit will require use of 6,000 points plus a cash payment. For clarity, a Go Fast Home Award at a Redemption Landal GreenPark cannot be obtained unless the Member has enough points for all bedrooms within the applicable unit; a Member cannot redeem points for less than all bedrooms and pay for the remaining bedrooms. A Go Fast Home Award covers a portion of the room rate only, excluding taxes, reservation fee, and per person linen charge. Maximum occupancy limits apply.
- Reservations for a Go Fast Home Award at a Redemption Landal GreenPark are subject to availability. Notwithstanding anything to the contrary contained in these Terms and Conditions, blackout dates apply to Go Fast Home Awards at Redemption Landal GreenParks and will vary by Redemption Landal GreenPark and time of year. Go Fast Home Awards are only available for a limited number of units at each Redemption Landal GreenPark. Minimum stay requirements vary by Redemption Landal GreenParks; however, all Redemption Landal GreenParks have a minimum stay requirement of at least three (3) consecutive nights and the minimum length of stay requirement of a Redemption Landal GreenPark must be adhered to when a Member redeems Wyndham Rewards points for a Go Fast Home Award at such property. A Member with a sufficient number of points to redeem for a Go Fast Home Award at a Redemption Landal GreenPark for only one (1) night have the option to do so, and pay for the remainder of the stay at prevailing rates. Such rates and any fees associated with the regular, paid portion of the stay, including, but not limited to, the per person daily local tax, are subject to an advance deposit requirement, and other Landal GreenPark's terms and conditions; please review such terms and conditions prior to booking any Go Fast Home Award. Go Fast Home Awards at a Redemption Landal GreenPark must be booked at least seventy-two (72) hours in advance of check-in.
- Go Fast Home Awards at Redemption Landal GreenParks may be used in succession with each other, subject to availability (but not in succession with Go Free Home Awards. Go Fast Home Awards at Redemption Landal GreenParks may not be combined with any other coupon, offer or special promotion for the stay.
- Go Fast Home Awards at Redemption Landal GreenParks are transferrable, but the Member must redeem Wyndham Reward points for the Go Fast Home Award at a Redemption Landal GreenPark by booking on behalf of the staying guest via the Wyndham Rewards Landal GreenParks number: 1-888-862-8053. The person to whom the Go Fast Home Award has been transferred will be responsible for the remaining balance for the stay (if any) at time of check-in.
- Go Fast Home Awards at Redemption Landal GreenParks do not include taxes, resort/facility fee, reservation fee, per person linen charges, customer requested daily housekeeping services and other incidental charges (such as, but not limited to, long distance telephone calls, movie rentals or pet fees). Housekeeping services are available for an additional fee. Contact the applicable Wyndham Rewards Landal GreenPark number for specific fees and their due date(s).
- Room types vary by Redemption Landal GreenPark. The amount of cash required for a Go Fast Home Award at a Redemption Landal GreenPark and applicable taxes and fees will vary by Redemption Landal GreenPark. The cash portion of the Go Fast Home Award and applicable taxes and fees must be paid in the Redemption Landal GreenPark's local currency, by a payment method accepted by the Redemption Landal GreenPark. Members in the U.S. and Canada must contact Wyndham Rewards Landal GreenParks at 1-888-862-8053 to determine whether a Go Fast Home Award is available at a Redemption Landal GreenPark on such Member's desired dates, the cash payment level required for use of a Go Fast Home Award at such unit on such dates and applicable taxes and fees; Members outside of the U.S. and Canada should use the applicable phone number found here for Wyndham Rewards Member Services for such information.
- Points will be withdrawn from the Member's Wyndham Rewards account at the time of booking a Go Fast Home Award at a Redemption Landal GreenPark.
- Go Fast Home Awards, whether or not they are combined with fully paid nights, at any Redemption Landal GreenPark are non-cancellable within twenty-eight (28) days prior to Member's check-in date - meaning that all points redeemed, and any amounts paid and payable in connection with such reservation, will be forfeited and/or owed by the Member, as applicable, in the event of a cancellation of such reservation. If a Member cancels his/her reservation through Wyndham Rewards Landal GreenParks more than twenty-eight (28) days prior to Member's check-in date, all points redeemed for the Go Fast Home Award(s) will automatically be returned to his or her account (provided they have not expired as of the date of such cancellation) and any payments made by the Member for such reservation will be refunded.
I. Redeeming for Participating Partner Travel Program Currency
Wyndham Rewards Members who are members of certain participating partner travel rewards programs may redeem their Wyndham Rewards points for the applicable currency in these programs. See the list of current participating partner travel program points and earnings redemption options on the Wyndham Rewards website (wyndhamrewards.com). When redeeming Wyndham Rewards points for partner travel rewards, Members are subject to the following:
- The terms and conditions of the participating partner travel program govern the redemption and distribution of the travel program's points or earnings.
- Members should allow 6 to 8 weeks for earnings/points to be credited to their partner travel program account after their redemption request.
- Once Wyndham Rewards points have been redeemed for partner travel rewards points or earnings, they cannot be returned for credit to the Member's Wyndham Rewards account.
- The names of the participating partner travel rewards programs are the registered trademarks of such carriers.
J. Redeeming for Merchandise Rewards
Redeeming in the United States and Canada
- Members can redeem points for merchandise rewards.
- Merchandise can only be shipped within the continental United States, Hawaii, Alaska, Puerto Rico and Canada unless otherwise noted.
- Items offered in connection with the Program are subject to change without prior notice.
- Should a product be discontinued or withdrawn, Sponsor may substitute a product of equivalent value, if available, or cancel your order and make an appropriate refund.
- Accidental typographical errors sometimes occur in merchandise descriptions and product values. In this event, Sponsor reserves the right to notify the Member of the correct description or value before merchandise is shipped.
- Sponsor cannot accept responsibility for delays or inability to fulfill for any cause beyond its control, such as fire, explosion, action of the elements, strikes or other differences with workers; restrictions or restraints imposed by law, rules or other order of public authority; or interruption of transportation.
- The manufacturers' warranty, if any, applies to all items offered.
Redeeming outside the United States and Canada
- Members can redeem points for merchandise rewards.
- Merchandise is subject to availability and shipping restrictions apply based on member residence. Most merchandise should ship within six (6) weeks from the date of redemption request.
- The manufacturers' warranty, if any, applies to all items offered.
- See the "Redeem" tab on the Wyndham Rewards website or call Wyndham Rewards Member Services at the applicable number provided in Section I(2) of these Terms and Conditions for details.
K. Redeeming for Retail Gift Cards
Redeeming in the United States and Canada
- Members can use Wyndham Rewards points to redeem for retail gift cards ("Retail Gift Cards").
- Retail Gift Cards will generally arrive within 7-10 business days from the redemption request but may take longer during peak holiday seasons.
- Retail Gift Cards must be presented to the retail gift card providers ("Retailers") when utilized and can only be used once. Mechanical reproductions, copies or facsimiles will not be accepted.
- Retailers are neither affiliated with, nor are they sponsors of the Wyndham Rewards Program. Except to the extent otherwise required by law or specifically authorized by the individual Retailers, Retail Gift Cards are not redeemable for cash, cannot be returned for a cash refund and will not be replaced if lost or stolen.
- See legal terms and conditions, restrictions and exceptions applicable to Retail Gift Card use and redemption in the individual Retailers' websites or to the extent applicable, on the back of the Retail Gift Card.
Redeeming outside the United States and Canada
- Retail Gift Cards, stored value cards and tickets to events and cinemas will generally be issued within six (6) weeks from the date of redemption request.
- Retail Gift Cards, stored value cards and events/movie tickets must be presented to the Rewards Participant when used and can only be used according to the terms of the Rewards Participant. Mechanical reproductions, copies or facsimiles will not be accepted.
- For additional details, see the Redeem tab of www.wyndhamrewards.com or call Wyndham Rewards Member Services at the applicable number provided in Section I(2) of these Terms and Conditions.
L. Redeeming for Visa® Prepaid Cards (Applicable in United States and Canada Only)
Members may redeem points for Wyndham Rewards Visa Prepaid Cards ("Visa Prepaid Cards"), which are issued by MetaBank®, Member FDIC, pursuant to a license from Visa U.S.A. Inc. These Visa Prepaid Cards contain cash in amounts specified on the "Redeem" tab or www.wyndhamrewards.com and can be used at any retail establishment, where Visa is accepted, subject to the terms and conditions listed in the Visa Prepaid Card packet that is received with the card. Without limiting the foregoing, all Visa Prepaid Cards are subject to fees, as more particularly described in such terms and conditions.
M. Redeeming for Charity Rewards (Applicable in the United States Only)
- Members may redeem points for a charitable donation with Wyndham Worldwide participating charity partners on the "Redeem" tab of www.wyndhamrewards.com. The charitable donations will be made by Sponsor. The Member will receive an electronic confirmation of their order.
- All donations will be made to the charity approximately six weeks following the date of the redemption.
- Redemptions of points for the purpose of effecting a donation to a charity are generally not tax deductible. Processing fees will be between six and ten percent of the value of the reward.
- Only U.S. residents may redeem for Charity Rewards.
- All donations will be utilized by the applicable charity in accordance with its internal policies and procedures. For more information on the utilization of donations, contact the charity directly.
IV. Member Levels
A. General
- Effective May 18, 2016, Wyndham Rewards offers Members four membership levels (“Member Levels”): Blue, Gold, Platinum and Diamond. (The Blue Member Level will occasionally be referred to herein as “Blue Level”; the Gold Member Level will occasionally be referred herein as “Gold Level”; the Platinum Member Level will occasionally be referred to herein as “Platinum Level”; and the Diamond Member Level will occasionally be referred to herein as “Diamond Level”). Members will earn Blue Level upon enrollment and are eligible to obtain higher Member Levels by completing specified denominations of Qualifying Nights (as defined in Section IV(B)(1) below), or by receiving Gifted Levels (as defined in Section IV(B)(2) below), in each case, as more particularly described in Section IV(B) below. In addition to receiving the benefits available to Blue Level Members, Gold, Platinum and Diamond Level Members will receive further benefits that vary by Member Level as described in greater detail in Section IV(C) below. In addition to the Member Levels terms and conditions set forth in this Section IV, all other Wyndham Rewards Program Terms and Conditions apply to all Members, regardless of Member Level, unless otherwise noted herein. Non-enforcement of these rules does not imply that the rule or requirement is void.
- Without limiting any other provision of these Terms and Conditions, Sponsor reserves the right to: (i) amend, suspend, restrict, or cancel any Member Level Benefits (as defined below), and/or any or all provisions of these Terms and Conditions related to the Member Levels program; (ii) discontinue the applicable Member Level Benefits offered to any Member who acts in a manner inconsistent with applicable laws, rules, regulations, or these Terms and Conditions; and/or (iii) end the Member Levels program, in each case, at any time, without notice, at Sponsor’s sole discretion.
B. Earning Member Levels
- Each Member Level is achieved after a Member completes the number of Qualifying Nights set forth opposite such Member Level in the chart below (the information contained therein occasionally referred to hereinafter as the “Level Earning Formula”).
Member Level
Qualifying Nights
Blue
Upon Enrollment
Gold
5
Platinum
15
Diamond
40
Each of the Gold, Platinum and Diamond Levels will occasionally be referred to in these Terms and Conditions individually as a “Subsequent Level”, “Other Level” or “Another Level” and in combination or collectively as “Subsequent Levels” or “Other Levels”, as the context may require. A "Qualifying Night" is defined as follows:- (i) a paid, stayed night during a Qualified Stay at a Participating Property (see Sections I(9), (10) and (5) above for definitions of "Qualified Stays" and "Participating Properties”), so long as the Qualified Stay has an average daily rate of $25 per night; (ii) a paid, stayed night at a Go Fast Award Participating Hotel, which night was obtained by using a Go Fast Award pursuant to these Terms and Conditions; (iii) a stayed night obtained by using any variety of Go Fast Award described in Sections F-1 through H-2 of these Terms and Conditions; (iii) a stayed night obtained by using any variety of Go Free Award described in Sections C-1 through E-3 of these Terms and Conditions. In cases where a Member uses a Go Free Award, Caesars Go Free Award, Go Free Condo Award or Go Free Home Award in combination with one (1) or more paid nights for a stay, only the average daily rate of the paid nights will be considered in determining whether such nights are Qualifying Nights.
- Notwithstanding anything to the contrary contained in paragraph (a) above or otherwise in these Terms and Conditions, when a Member books for more than one (1) unit per night at a Participating Property, only the unit in which the Member stays will be considered a Qualifying Night towards achieving Subsequent Levels.
- Each Go Free Condo Award night, Go Free Home Award night, Go Fast Condo Award night and Go Fast Home Award night will qualify as one (1) Qualifying Night regardless of the number of bedrooms included within the applicable property.
- Notwithstanding anything to the contrary contained in paragraphs (a) or (b) above, no-shows, even if paid, will not be considered a Qualifying Night towards achieving Subsequent Levels.
- As an alternate means to obtaining Subsequent Levels by completing Qualifying Nights, Members may also be gifted Subsequent Levels (occasionally referred to herein as “Gifted Levels”) via:
- Diamond Level Members, who are entitled to gift Gold Level to another Member in accordance with the terms set forth in Section IV(C), below.
- Promotional offers made from time to time by Sponsor in its discretion. Such Gifted Levels will expire in accordance with the terms and conditions of the applicable promotion, if such terms and conditions specifically address expiration, and if not, in accordance with Section IV(B)(3) below.
- Effective October 4, 2016, opening a new Wyndham Rewards® Visa® with No Annual Fee – Gold Level credit card account in accordance with these Terms and Conditions and the Wyndham Rewards® Visa® Card terms and conditions provides the Member with a Gold Level membership, which will be activated within 24-48 hours after the Member’s Wyndham Rewards® Visa® with No Annual Fee – Gold Level credit card account is activated. Subject to these Terms and Conditions, such Gold Level will remain in place until December 31 of the calendar year in which the Member’s Wyndham Rewards® Visa® with No Annual Fee – Gold Level credit card account is terminated. The Gold Level obtained pursuant to this paragraph and all associated Member Level Benefits are applicable only to the primary cardmember on the account.
- Effective October 4, 2016, opening a new Wyndham Rewards® Visa® with $75 Annual Fee – Platinum Level credit card account in accordance with these Terms and Conditions and the Wyndham Rewards® Visa® Card terms and conditions provides the Member with a Platinum Level membership, which will be activated within 24-48 hours after the Member’s Wyndham Rewards® Visa® with $75 Annual Fee – Platinum Level credit card account is activated. Subject to these Terms and Conditions, such Platinum Level will remain in place until December 31 of the calendar year in which the Member’s Wyndham Rewards® Visa® with $75 Annual Fee – Platinum Level credit card account is terminated. The Platinum Level obtained pursuant to this paragraph and all associated Member Level Benefits are applicable only to the primary cardmember on the account.
- Being or becoming a WYNDHAM Club Pass or Shell Vacations Club member in the United States (“Wyndham Timeshare Member”). Any new or existing Wyndham Timeshare Member who completes a Gold Level claim form (“Claim Form”) will obtain Gold Level and maintain such Gold Level until such time as such person sells or otherwise transfers his or her ownership interest in a Wyndham timeshare product or otherwise ceases to be a Wyndham Timeshare Member. If a Wyndham Timeshare Member has not received a Claim Form, he or she may call Member Services at the applicable number provided in Section I(2) of these Terms and Conditions to obtain one. Only one Gold Level will be provided per Wyndham Timeshare Member number, regardless of how many individuals are on the account, and/or how many ownership interests such Wyndham Timeshare Member may hold. A Wyndham Timeshare Member’s Gold Level will not transfer upon sale of the ownership interest in the timeshare product to a third party; and
- Such other gifting activity as may be conducted or authorized by Sponsor in Sponsor’s sole discretion.
Any Member entitled to more than one (1) Member Level pursuant to these Terms and Conditions will be deemed to have obtained the highest Member Level then available to such Member. For example, a Member who (i) is a Wyndham Timeshare Member (and eligible for Gold Level in accordance with Section IV(B)(2)(e) above); and (ii) completes forty (40) Qualifying Nights (and is eligible for Diamond Level in accordance with Section IV(B)(1) above) will maintain Diamond Level in accordance with these Terms and Conditions; for clarity, in the event such Member’s Diamond Level expires pursuant to Section IV(B)(3) below, such Member would be downgraded to the next Member Level then available to such Member under these Terms and Conditions (in the example above, assuming such Member is still a Wyndham Timeshare Member and does not have enough Rollover Nights (as defined in Section IV(B)(4) below) to obtain Platinum Level at the time of Diamond Level expiration, Gold Level).
- Except as otherwise set forth in these Terms and Conditions with respect to the duration of Gifted Levels obtained in accordance with Sections IV(B)(2)(b), (c), (d) or (e) above, once a Member has obtained a given Member Level (whether by completing Qualifying Nights in accordance with Section IV(B)(1) above, or by gift in accordance with Section IV(B)(2) above), that Member will retain such Member Level until the earlier of (i) the date on which such Member is deemed to have obtained the next Subsequent Level in accordance with these Terms and Conditions, and (ii) January 1 of Year 3 (as defined below). For purposes of this Section IV, “Year 1” means the calendar year in which a given Member Level is obtained in accordance with these Terms and Conditions, “Year 2” means the calendar year following Year 1 and “Year 3” means the calendar year following Year 2.
- Any Qualifying Nights completed in or after 2016 which are in excess of the number required to earn a particular Member Level (the “Earned Level”) but not enough to obtain the next Subsequent Level will be deemed to roll over (“Rollover Nights”) and either applied or banked for future use, as applicable, as follows:
- A Member’s Rollover Nights will be banked for purposes of obtaining such Member’s next Subsequent Level until either (a) such next Subsequent Level is obtained in accordance with the Level Earning Formula (in which case the Rollover Nights will be deemed used), or (b) such Member’s Earned Level expires in accordance with clause (ii) of the first sentence of Section IV(B)(3) above, in which case the Rollover Nights will be taken into account in the determination of such Member’s new Member Level, which will take effect immediately upon expiration of the Earned Level. Any Rollover Nights in excess of the number needed to obtain such new Member Level but not enough to obtain the next Subsequent Level will continue to be banked for future application as described above.
For clarity, Rollover Nights only disappear from a Member’s account after they have been applied to obtain Another Level; a Member’s Rollover Nights will not otherwise expire or be deemed to have been used.- For example, if a Member completes seven (7) Qualifying Nights by June 1 in Year 1, no Qualifying Nights in Year 2, and 3 Qualifying Nights by April 1 in Year 3 then such Member will:
- obtain Gold Level on June 1 of Year 1 and maintain such Member Level for the remainder of Year 1 (because the Member has completed the 5 Qualifying Nights required to obtain Gold, but not the 15 Qualifying Nights required to obtain Platinum);
- be deemed to have two (2) Rollover Nights in his or her account (because five (5) of the Member’s Qualifying Nights have been applied to obtain Gold Level and the Member’s two (2) remaining completed Qualifying Nights have not been used to obtain any Subsequent Level);
- maintain Gold Level for Year 2 (because the Member has still not completed enough Qualifying Nights to achieve Platinum Level and the Member’s Gold Level has not yet expired);
- be downgraded to Blue Level as of January 1 of Year 3 (because the Member’s Gold Level expires as of such date, and the Member’s two (2) Rollover Nights are not enough to obtain the next Subsequent Level (Gold Level);
- maintain Blue Level through March 31 of Year 3; and
- re-obtain Gold Level as of April 1 of Year 3 (because the 3 Qualifying Nights completed by April 1 in Year 3 plus the 2 Rollover Nights completed in Year 1 equals the 5 Qualifying Nights required for Gold Level).
- For example, if a Member completes seven (7) Qualifying Nights by June 1 in Year 1, no Qualifying Nights in Year 2, and 3 Qualifying Nights by April 1 in Year 3 then such Member will:
Year 1
Year 2
Year 3
Qualifying Nights
7
0
3 (by April 1)
Member Level Obtained
Gold Level
5 Qualifying Nights obtainedGold Level
For achieving 5
Qualifying Nights in Year 1Blue Level until April 1
0 Qualifying Nights
Gold Level starting April 1
3 Qualifying Nights this year + 2 Rollover NightsRollover Nights
2
2
2 until April 1
0 after April 1
- A Member’s Rollover Nights will be banked for purposes of obtaining such Member’s next Subsequent Level until either (a) such next Subsequent Level is obtained in accordance with the Level Earning Formula (in which case the Rollover Nights will be deemed used), or (b) such Member’s Earned Level expires in accordance with clause (ii) of the first sentence of Section IV(B)(3) above, in which case the Rollover Nights will be taken into account in the determination of such Member’s new Member Level, which will take effect immediately upon expiration of the Earned Level. Any Rollover Nights in excess of the number needed to obtain such new Member Level but not enough to obtain the next Subsequent Level will continue to be banked for future application as described above.
- In addition to the uses described above, Rollover Nights can also help a Member who (a) is in Year 2 of a particular Member Level’s term; and (b) hasn’t completed enough Qualifying Nights to achieve the next Subsequent Level, to extend the term of the originally obtained Member Level. If in Year 2 a Member again reaches the required number of Qualifying Nights for the Member Level she or he earned in Year 1 (whether by combining Rollover Nights from Year 1 with Qualifying Nights completed in Year 2, or by again completing the requisite number of Qualifying Nights in Year 2), the Member will be deemed to have requalified for such Member Level, and the term for such Member Level will be deemed to have restarted. For clarity, any Rollover Nights used for purposes of extending the term of a then-current Member Level as described above will continue to be banked for purposes of obtaining the next Subsequent Member Level.
- A Member who has obtained a Gifted Level will not be deemed to have stayed the number of Qualifying Nights which would have been required to obtain such Member Level had it not been for the gift. For example, a Member who completes 3 Qualifying Nights in Year 1 but is gifted Gold Level in Year 1 will not be deemed to have completed 5 Qualifying Nights; in order for such Member to maintain or re-obtain Gold Level beyond Year 2 (assuming such Member does not maintain or re-obtain such Member Level by gift beyond Year 2 in accordance with Section IV(B)(2)), such Member will have to complete an additional 2 Qualifying Nights.
- At launch, Members received the Member Level associated with the number of Qualifying Nights he or she completed in 2015 or the number of Qualifying Nights he or she completed between January 1, 2016 and May 18, 2016, whichever was more. For clarity, no stay completed before January 1, 2016 was deemed a Rollover Night.
- All Members will continue to earn base Wyndham Rewards points on Qualified Stays in accordance with these Terms and Conditions regardless of Member Level.
C. Member Levels Benefits
- Member Level services, benefits and other amenities vary by Member Level as well as by Participating Hotel and are set forth below (the “Member Level Benefits”). All Member Level Benefits are subject to change or substitution at any time without notice. Member Level Benefits which apply only during stays (e.g., late check-out) are only offered (a) during Qualified Stays (as defined in Section I(9), above) at Participating Hotels, Go Free Award stays at Participating Hotels and Go Fast Award stays at Go Fast Award Participating Hotels; (b) in connection with the guest room in which the Member is staying; and (c) subject to availability at the applicable hotel (“Hotel Benefits”). Not all Participating Hotels offer all Hotel Benefits. No payments, reimbursements or other forms of make good will be offered or available in the event of any change or substitution of a Member Level Benefit by Sponsor, or lack of availability of any Hotel Benefit at a Participating Hotel. Without limiting any term of this Section, Member Level Benefits are not available during Caesars Go Free Award, Go Free Condo Award, Go Free Home Award, Caesars Go Fast Award, Go Fast Condo Award or Go Fast Home Award stays.
- Blue Level Members will receive the following benefits:
- Rollover Nights, as defined in Section IV(B)(4), above.
- Free basic Wi-Fi access at Participating Hotels, subject to availability. Participating Hotels without wireless internet may provide wired High Speed Internet Access (HSIA). Participating Hotels without internet access will not participate in this Member Levels Benefit. Some Participating Hotels may charge additional fees for internet speeds faster than basic Wi-Fi access.
- Gold Level Members will receive the following benefits in addition to all of the Member Level Benefits available to Blue Level Members:
- Complimentary priority phone line at Member Services. Contact information is listed on the back of each Member card.
- Preferred room at Participating Hotels, subject to availability, upon Member’s request. Availability is determined by Participating Hotel at check-in and is only applicable to the Member’s personal guest room. Preferred rooms may include recently renovated rooms, more spacious rooms or rooms with a desired view or location; provided, however, that the requested room must be in the same room type category as the room initially booked (e.g., if a standard room is booked, the preferred room request can only be for a different standard room). Participating Hotels are not required to offer suites or other specialty rooms for this Member Level Benefit.
- Late check-out at Participating Hotels, subject to availability, upon Member’s request. Availability is determined by Participating Hotel and is only applicable to the Member’s personal guest room. Late check-out requests should not be for a time that is more than two hours after the Participating Hotel’s standard check-out time.
- Platinum Level Members will receive the following benefits in addition to all of the Member Level Benefits available to Blue and Gold Level Members:
- Early check-in at Participating Hotels, subject to availability, upon Member’s request. Availability is determined by Participating Hotel and is only applicable to the Member’s personal guest room. Early check-in requests should not be for a time that is more than two hours prior to the Participating Hotel’s standard check-in time.
- Platinum Level Members who have obtained their Platinum Level by June 1, 2017 will receive a bonus of 3,000 Wyndham Rewards points as more particularly described in, and subject to, Section IV(C)(1)(g) below; Platinum Level Members who obtain their Platinum Level after June 1, 2017 must do so by completing the requisite number of Qualifying Nights or becoming a cardholder of the Wyndham Rewards® Visa® Card with $75 Annual Fee – Platinum Level pursuant to these Terms and Conditions (i.e., not by obtaining Platinum Level as a gift) in order to receive such bonus (the “Platinum Bonus”).
- Avis Rent a Car benefits available at participating locations in the United States or Canada (excluding Quebec) consisting of one complimentary one car class upgrade, subject to availability, per compact through full-size car reservation. (For clarity, upgrade is available for only one (1) car per reservation.) For more information on Avis Rent a Car benefits, including, without limitation, information on how to book, and complete terms and conditions, Members eligible to receive these benefits should either call Member Services at the applicable number provided in Section I(2) of these Terms and Conditions or visit the My Account page while logged into their Member Account on www.wyndhamrewards.com.
- Budget Rent a Car benefits available at participating locations in the United States or Canada (excluding Quebec) consisting of one complimentary one car class upgrade, subject to availability, per compact through full-size car reservation. (For clarity, upgrade is available for only one (1) car per reservation.) For more information on Budget Rent a Car benefits, including, without limitation, information on how to book, and complete terms and conditions, Members eligible to receive these benefits should either call Member Services at the applicable number provided in Section I(2) of these Terms and Conditions or visit the My Account page while logged in to their Member Account on www.wyndhamrewards.com.
- Diamond Level Members will receive the following benefits in addition to all of the Member Level Benefits available to Blue, Gold and Platinum Level Members (other than the Platinum Bonus):
- Diamond Level Members who have obtained their Diamond Level prior to June 1, 2017 will receive a bonus of 6,000 Wyndham Rewards points, as more particularly described in, and subject to, Section IV(C)(1)(g) below; Diamond Level Members who obtain their Diamond Level after June 1, 2017 must do so by completing the requisite number of Qualifying Nights (i.e., not by obtaining Diamond Level as a gift) in order to receive such bonus (the “Diamond Bonus”).
- Suite upgrade at Participating Hotels, subject to availability, in connection with Qualified Stays, Go Free Award stays and Go Fast Award stays, in each case, booked by advance reservation. Availability is determined by Participating Hotel at check-in and is only applicable to the Member’s personal guest room. Suites are not available at all Participating Hotels.
- One snack and/or beverage welcome amenity per Qualified Stay per Member upon check-in, available at Dolce Hotels and Resorts, Wyndham Grand, Wyndham Hotels and Resorts, Wyndham Garden, TRYP by Wyndham, Wingate by Wyndham, Hawthorn Suites by Wyndham, Ramada and Microtel Inn & Suites by Wyndham Participating Hotels only. Welcome amenity varies by brand and Participating Hotel.
- Gift Gold Level to another Member once per calendar year. The gifted Gold Level can be given by contacting Member Services at the applicable number listed on the Diamond Level Member’s Wyndham Rewards card.
- Go Free PLUS discounts and Go Fast PLUS discounts (occasionally referred to in these Terms and Conditions as “Go Free PLUS gift codes” and “Go Fast PLUS gift codes”) for Blue Level, Gold Level and Platinum Level Members.
Blue Level, Gold Level and Platinum Level Members will receive one (1) Go Free PLUS discount for each Go Free Award, Caesars Go Free Award, Go Free Condo Award and Go Free Home Award booked in a participating city (such participating cities, collectively, “Participating Cities”) and one (1) Go Fast PLUS discount for each Go Fast Award, Caesars Go Fast Award, Go Fast Condo Award and Go Fast Home Award booked in a Participating City. Each Go Free PLUS discount and Go Fast PLUS discount will entitle the Blue, Gold or Platinum Level Member who receives it a discount on a local attraction which such Member can choose and reserve from options described in an e-mail sent to the e-mail address provided on the Member’s Wyndham Rewards account; such offerings are provided by Viator, Inc., and are subject to all terms and conditions of Viator, Inc. Go Free PLUS gift codes and Go Fast PLUS gift codes will vary by, date and availability of local attractions. Discounts will be available in USD, EUR, CAD and GBP increments and such other currencies as Sponsor may designate from time to time. The currency type of each Go Free PLUS gift code and Go Fast PLUS gift code will be determined based on the country of residence of the Member booking the Go Free Award, Go Free Condo Award, Go Free Home Award, Go Fast Award, Go Fast Condo Award or Go Fast Home Award stay, as indicated on such Member’s Wyndham Rewards Member profile. Go Free PLUS gift codes and Go Fast PLUS gift codes can only be redeemed in the currency of issuance. The value of the Go Free PLUS discount for Blue, Gold and Platinum Level Members will vary by Member Level as set forth below:
Member Levels
Blue
Gold
Platinum
Go Free PLUS
Discount Value$5.00
$10.00
$10.00
Each Go Fast PLUS discount for Blue, Gold and Platinum Level Members will be valued at $5.00, regardless of Member Level. Go Free PLUS discounts cannot be combined with each other or with Go Fast PLUS discounts, and Go Fast PLUS discounts cannot be combined with each other or with Go Free PLUS discounts. Go Free PLUS discounts and Go Fast PLUS discounts are void where prohibited by law. The list of Participating Cities can be found here and is subject to change by Sponsor at any time without notice. In the case of Go Free Awards and Go Fast Awards, Go Free PLUS discounts and Go Fast PLUS discounts will be delivered up to seven (7) days prior to, as applicable, the Member’s Go Free Award or Go Fast Award check in date and will expire on the date that is seven (7) days after such check-in date. In the case of Go Free Condo Awards, Go Free Home Awards, Go Fast Condo Awards and Go Fast Home Awards, Go Free PLUS discounts and Go Fast PLUS discounts will be delivered after Member’s redemption of points for the applicable award and will expire on the date that is seven (7) days after Member’s check-in date. The discount must be used during the Go Free Award, Go Free Condo Award, Go Free Home Award, Go Fast Award, Go Fast Condo Award or Go Fast Home Award stay (as applicable). The Member must have a valid e-mail address on his or her Member profile and be opted in to receive e-mails from Wyndham Rewards in order to receive discount. If a Member cancels his or her Go Free Award night, Go Free Condo Award night, Go Free Home Award night, Go Fast Award night, Go Fast Condo Award night or Go Fast Home Award night the applicable discount will be considered forfeited and will not be sent to Member. For more information on Go Free PLUS and Go Fast PLUS discounts including a list of Participating Cities, please visit www.wyndhamrewards.com/plus. -
Go Free PLUS experiences and Go Fast PLUS discounts for Diamond Level Members.
- In lieu of a Go Free PLUS discount, Diamond Level Members will receive one Go Free PLUS experience for each Go Free Award, Caesars Go Free Award, Go Free Condo Award and Go Free Home Award booked and used in a Participating City. Each Go Free PLUS experience will entitle the Diamond Level Member to a complimentary experience specific to the Participating City where such Member has booked a Go Free Award, Go Free Condo Award or Go Free Home Award; such offerings are provided by Viator, Inc. and Six Flags Theme Parks, Inc., and are subject to all terms and conditions of Viator, Inc. and/or Six Flags Theme Parks, Inc., as applicable. Examples of the Go Free PLUS experience include tickets to family attractions, food tours, or adventure excursions. The experience will be determined by Sponsor based on the Participating City where the Member has booked the Go Free Award, Go Free Condo Award or Go Free Home Award stay. In the case of a Go Free Award, the Member will be notified of his or her particular experience opportunity via an e-mail sent to the e-mail address provided on such Member’s Wyndham Rewards account up to seven (7) days prior to such Member’s Go Free Award check in date. In the case of a Go Free Condo Award or Go Free Home Award, the Go Free PLUS experience will be delivered after Member’s redemption of points for the applicable award and will expire on the date that is seven (7) days after Member’s check-in date. The Member must have a valid e-mail address on his or her Member profile and be opted in to receive e-mails from Wyndham Rewards in order to receive a Go Free PLUS experience e-mail. To book the Go Free PLUS experience or elect to exchange it for a Go Free PLUS discount as described below, Diamond Level Members must contact the Diamond Concierge phone number listed on the back of his or her Diamond Member Card. If the experience offered in the e-mail notice sent to such Member becomes unavailable between the date of such e-mail and the date on which the Member calls to book it, an alternative experience of similar value will be offered. The Go Free PLUS experience must be used during the Diamond Level Member’s Go Free Award, Go Free Condo Award or Go Free Home Award stay (as applicable). If a Diamond Level Member cancels his or her Go Free Award night, Go Free Condo Award night or Go Free Home Award night, the Go Free PLUS experience will also be cancelled. Any Diamond Level Member who does not wish to receive the particular Go Free PLUS experience offered will have the option to receive a Go Free PLUS promotional discount code valued at $10.00 in lieu of the originally offered experience, the receipt and use of any such code to be subject to the terms and conditions set forth in Section IV(C)(1)(e) above.
- Diamond Level Members will also receive one (1) Go Fast PLUS discount for each Go Fast Award, Caesars Go Fast Award, Go Fast Condo Award and Go Fast Home Award booked in a Participating City. Each Go Fast PLUS discount will entitle the Diamond Level Member who receives it a ten dollar ($10.00) discount on a local attraction which such Member can choose and reserve from options described in an e-mail sent to the e-mail address provided on the Member’s Wyndham Rewards account; such offerings are provided by Viator, Inc., and are subject to all terms and conditions of Viator, Inc. Go Fast PLUS gift codes will vary by, date and availability of local attractions. Discounts will be available in USD, EUR, CAD and GBP increments and such other currencies as Sponsor may designate from time to time. The currency type of each Go Fast PLUS gift code will be determined based on the country of residence of the Member booking the Go Fast Award stay, Go Fast Condo Award stay or Go Fast Home Award stay (as applicable), as indicated on such Member’s Wyndham Rewards Member profile. Go Fast PLUS gift codes can only be redeemed in the currency of issuance. Go Fast PLUS discounts cannot be combined with each other or with Go Free PLUS discounts. Go Fast PLUS discounts are void where prohibited by law. The list of Participating Cities can be found here and is subject to change by Sponsor at any time without notice. In the case of Go Fast Award nights, Go Fast PLUS discounts will be delivered up to seven (7) days prior to the Member’s Go Fast Award check in date and will expire on the date that is seven (7) days after such check-in date. The discount must be used during the Go Fast Award stay. In the case of a Go Fast Condo Award or Go Fast Home Award, the Go Fast PLUS discount will be delivered after Member’s redemption of points for the applicable award and will expire on the date that is seven (7) days after Member’s check-in date. The Member must have a valid e-mail address on his or her Member profile and be opted in to receive e-mails from Wyndham Rewards in order to receive discount. If a Member cancels his or her Go Fast Award night, Go Fast Condo Award night or Go Fast Home Award night, the applicable discount will be considered forfeited and will not be sent to Member. For more information on Go Fast PLUS discounts including a list of Participating Cities, please visit www.wyndhamrewards.com/plus.
- Platinum Bonuses and Diamond Bonuses (occasionally referred to hereinafter collectively as “Member Level Point Bonuses” and each individually as a “Member Level Point Bonus”)
- Any Member whose Platinum or Diamond Level was achieved prior to June 1, 2017 and is in effect as of January 1 of any year will receive the applicable Member Level Point Bonus by February 1 of such year. Beginning June 1, 2017, only Members whose Platinum or Diamond Level was achieved as the result of (i) completing the requisite number of Qualifying Nights for the applicable Member Level; or (ii) opening a Wyndham Rewards® Visa® with $75 Annual Fee, (and, with the exception of opening a Wyndham Rewards® Visa® with $75 Annual Fee, not as the result of receiving a Gifted Level) and is in effect as of January 1 of any year will receive the applicable Member Level Point Bonus by February 1 of such year. Notwithstanding the foregoing, no Member Level Point Bonus will be awarded to any Member whose account has been suspended for any reason, including, without limitation, fraud, as of the date the Member Level Point Bonus would otherwise have been awarded.
- Wyndham Rewards points awarded via Member Level Point Bonuses: (a) have the same value as all other Wyndham Rewards points earned by completing Qualified Stays at Participating Hotels; (b) are redeemable for all options outlined in Section I(7) of these Terms and Conditions; and (c) are otherwise subject to all Terms and Conditions applicable to all other Wyndham Rewards points earned by completing Qualified Stays at Participating Hotels, including without limitation, those relating to expiration.
- Members who have elected to earn Travel Partner Currency as their base earning currency will still be eligible to receive Member Level Point Bonuses in accordance with this Section IV.
- Gold, Diamond and Platinum Level Members will receive the appropriate Member Level welcome materials within 6-8 weeks from the time of achieving such Member Level via mail or email. All subsequent Gold, Diamond and Platinum Level communications will be sent via email. Members should ensure Wyndham Rewards always has a valid mailing and email address to send communications with Member account summaries. Sponsor shall not be liable for failure of a Member at any Member Level to receive future communications.
- Blue Level Members will receive the following benefits:

